Connects those in crisis with a Crisis Text Line volunteer Crisis Counselor. Counselors offer active listening, collaborative problem-solving, and safety planning. Volunteers support people facing various challenges like stress, anxiety, loneliness, relationship issues, bullying, substance use, self-harm, and suicidal thoughts. It's free, confidential, and available 24/7.

Case Managers act as advocates and assist in coordination of community-based services. Services provided include: - Building informal support network - Case management and service coordination - Family therapy - Information and referral - Intensive family intervention - Neuro feedback/bio feedback - Parent coaching - School advocacy - Wraparound/case planning

Mental health crisis services: - Crisis telephone intervention - Mobile On-Site Response provides on-site or telephone crisis intervention, early identification of mental health issues, crisis stabilization, and return to functioning to avoid out of home placements - Licensed mental health professionals provide services in two local hospitals, family homes, schools, police departments, juvenile detention, and jails or other community locations as indicated - Assessment of risk to self or others, mental health diagnostic assessments, individual and family crisis intervention and brief therapy, disposition planning includes psychiatric hospitalization if necessary, referrals, and follow-up services - Consultation to community providers and law enforcement - Community critical incident stress management services - Suicide prevention - Linkage to community mental health services

Outpatient services: - Chemical use assessment and treatment - Cognitive behavior therapy (CBT) - Couples, family, group, and individual therapy - Crisis intervention via telephone - Dialectical Behavior Therapy (DBT) - Mental health education - Psychiatric evaluation and medication management - Psychological evaluation and testing A team of mental health professionals consisting of psychiatrists, psychologists, therapists, social workers, nurses, and licensed alcohol and drug counselors treat a variety of mental and behavioral health conditions including, but not limited to: - ADD/ADHD - Adjustment disorders - Anger issues - Anxiety - Bipolar disorders - Children/adolescents with disruptive behavior - Depression - Emotional issues - Grief and loss - Mood disorders - Obsessive-compulsive disorder (OCD) - Parenting/family issues - Personality disorders - Post-traumatic stress disorder (PTSD) and trauma - Relationship issues - Stress - Substance and alcohol use - Thought disorders

Works with victims of general crimes, including physical assault, harassment, stalking, identity theft, attempted murder, and men who are victims of intimate partner violence, in addition to other crime victimizations. Provides support through services: - Assists in applying for compensation assistance from the Crime Reparations Board - Assists in filing Orders for Protection and Harassment Restraining Orders - Assists in preparing a victim impact statement - Assists with restitution paperwork - Being a liaison between the victim, the police department, and the county attorney - Provides crisis intervention for victims - Provides help through the crisis line - Provides referrals to community and area agencies. Grant funds (when available) are used to meet the emergency needs of crime victims - Provides victim rights information - Support and guidance through medical, law enforcement, and legal processes Emergency assistance includes, but is not limited to, the following expenses: - Cleanup of a crime scene - Purchase and installation of necessary home security devices - Reimbursement for reasonable travel and living expenses that the victim incurred to attend court proceedings that were held at a location other than the place where the crime occurred, due to the change in venue - Reimbursement of towing and storage fees incurred due to impoundment of a recovered stolen vehicle - Replacement of necessary property that was lost, damaged, or stolen as a result of a crime - Transportation to locations related to the victim's needs as a victim such as medical facilities and facilities of the criminal justice system. - When available, funding through the program can be used for items such as repairing a broken door, installing new locks, and replacing clothing or bedding taken as evidence.

Advocates provide support, information and referrals including: - Assisting in financial assistance to help with expenses resulting from crime (reparations, restitution) - Court advocacy - Crisis line - Explaining the steps of the criminal justice process - Filing restraining orders (Order for Protection, Harassment Restraining Order) - Providing referrals to community resources to help meet needs including counseling (and financial assistance for certain crime victims), etc. - Providing support and advocacy during sexual assault medical exams - Support through an interview with law enforcement - Support through the healing process - Understanding rights as a victim

Offers confidential support to victims of crime, including a 24-hour crisis hotline, court accompaniment, and crisis counseling. They assist with Harassment Restraining Orders (HRO) and Orders for Protection (OFP), help victims understand the criminal justice system, and ensure victims are informed of their rights throughout the legal process.

- Community Mental Health Education: Topics include parenting, step-families, mental illness, and other mental health concerns - Adolescent and children's day treatment - Crisis intervention and emergency assessments - DBT Skills Training Group - Mental health evaluation, including clinical evaluation, psychological testing, and psychosocial evaluation - Psychiatric medication management - Psychiatric assessment - Medication monitoring - Psychiatric resocialization - Therapy

Assists individuals and families experiencing a crisis by providing: - Adult and child mental health mobile crisis response services. Interventions are face-to-face, short-term, intensive mental health services. - After-hours child protection screening and response - After-hours emergency social services Staff are mental health professionals and practitioners which: - Can refer to other county social service programs for ongoing support - Help individuals navigate the health care system to find services and resources - Provide counseling and support for individuals and families to manage a crisis - Support individuals experiencing a crisis identify and utilize better coping skills

Deaf Crisis Line/Disaster Distress Helpline: Provides a 24 hour/7 days a week free, confidential crisis helpline utilizing videophone and American Sign Language (ASL). Also offers texting. - Deaf Crisis Line: Supports individuals who are facing a variety of challenges and are victims of crimes including survivors of domestic violence, child abuse, elder abuse, mental health challenges, and more. - Disaster Distress Hotline: Supports callers who have been affected by natural or man-made disasters. Crisis Interpreting: Supports individuals with trauma-sensitive American Sign Language interpreting that mitigates retraumatizing the survivor and adds an extra layer of sensitivity. Also provides training on trauma-informed interpreting and mental health interpreting. Victim Services: Provides services to deaf, hard of hearing, deafblind, and late-deafened victims of domestic violence, sexual assault, trafficking, and crime and their families, including: - Advocacy - legal, medical, and personal? - Counseling - Case management - Crisis intervention - 24 hour/7 days a week deaf crisis line - Emotional support - Trauma-Center Trauma Sensitive Yoga (TCTSY) - Interpreting services

Hennepin County works with community agencies to deliver the Family Response service. Family Response can help, with immediate, in-person support and stabilization for children, youth, and their parents/caregivers. The model's goal is to reduce hospitalizations and other out-of-home placements by providing families with immediate, upstream support. There are no specific criteria required to initiate services, but concerns may include children and youth who are: - Experiencing worry and concern - Feeling down or less engaged - Having a hard time with a family member or change in the home - Having issues at school - Showing aggression or anger When a call is made to Family Response, staff will gather basic information and send a family response team to the family's location within one hour. The Family Response team will: - De-escalate and address the immediate concern - Engage and support the family over the next 72 hours - Connect families to support, including an optional 8-week stabilization service. Stabilization services can provide healthy, safe behaviors, and help the child manage their daily activities.

Assists individuals and families who are affected by domestic violence, sexual assault, and general crime situations. Services include: - A 24-hour crisis hotline where trained advocates will listen, support, and provide individuals with information - Support groups for children dealing with abuse, divorce, foster care, anger management, other high-risk situations, and assistance with Orders for Protection - Personal advocacy and counseling referrals are available to help with emotional trauma

- Chemical use assessments - Comprehensive mental health and behavioral assessments - Co-occurring disorders counseling - Coping skills - Couples and family therapy - Crisis intervention - Family and couple's therapy - Individual and group therapy - Medication coordination - Neuropsychological screening - Online screening tests available - Psychiatric consultation - Referrals to resources for education and support - Screenings for adolescent and early intervention services - Stress management - Tele-mental health available

Assists individuals and families experiencing a crisis by providing: - Adult and child mental health mobile crisis response services. Interventions are face-to-face, short-term, intensive mental health services. - After-hours child protection screening and response - After-hours emergency social services Staff are mental health professionals and practitioners which: - Can refer to other county social service programs for ongoing support - Help individuals navigate the health care system to find services and resources - Provide counseling and support for individuals and families to manage a crisis - Support individuals experiencing a crisis identify and utilize better coping skills

Works with victims of general crimes, including physical assault, harassment, stalking, identity theft, attempted murder, and men who are victims of intimate partner violence, in addition to other crime victimizations. Provides support through services: - Assists in applying for compensation assistance from the Crime Reparations Board - Assists in filing Orders for Protection and Harassment Restraining Orders - Assists in preparing a victim impact statement - Assists with restitution paperwork - Being a liaison between the victim, the police department, and the county attorney - Provides crisis intervention for victims - Provides help through the crisis line - Provides referrals to community and area agencies. Grant funds (when available) are used to meet the emergency needs of crime victims - Provides victim rights information - Support and guidance through medical, law enforcement, and legal processes Emergency assistance includes, but is not limited to, the following expenses: - Cleanup of a crime scene - Purchase and installation of necessary home security devices - Reimbursement for reasonable travel and living expenses that the victim incurred to attend court proceedings that were held at a location other than the place where the crime occurred, due to the change in venue - Reimbursement of towing and storage fees incurred due to impoundment of a recovered stolen vehicle - Replacement of necessary property that was lost, damaged, or stolen as a result of a crime - Transportation to locations related to the victim's needs as a victim such as medical facilities and facilities of the criminal justice system. - When available, funding through the program can be used for items such as repairing a broken door, installing new locks, and replacing clothing or bedding taken as evidence.

- Chemical use assessments - Comprehensive mental health and behavioral assessments - Co-occurring disorders counseling - Coping skills - Couples and family therapy - Crisis intervention - Family and couple's therapy - Individual and group therapy - Medication coordination - Neuropsychological screening - Online screening tests available - Psychiatric consultation - Referrals to resources for education and support - Screenings for adolescent and early intervention services - Stress management - Tele-mental health available

The COPE mobile crisis team is available for in person therapeutic support anywhere in Hennepin County. Bi-lingual and bi-cultural staff are available for face-to-face, phone, and video visit when needed. Services are provided by mental health professionals and practitioners. Services include: - 24 hours/7 days a week, open 365 days a year mobile crisis response team and phone service - Assistance in de-escalation of psychiatric emergencies to help calm the situation and help the client decide what to do next - Assessment of immediate need for crisis/emergency services (telephone triage). Talk through ways to support the individual who is in crisis. - Community support and resources depending on the situation - Outreach to the community in the individual's home, school, or another public place - Partners with communities to support healing after crises. Services are free and addresses communities' immediate and long-term needs following a traumatic event. Support is tailored to the situation. Services may include, Crisis Intervention and Psychological First Aid, Critical Incident Stress Debriefing (CISD), Healing Circles, workshops, trainings, outreach, and engagement activities. - Referral to short-term stabilization program, up to 8 weeks of therapy and linkage to long-term services after the initial visit NOTE: COPE can provide gun locks to clients who have already been assessed by staff and are for clients experiencing a mental health crisis. COPE has only a limited amount of gun locks and requests that anyone looking for a gun lock should be referred elsewhere.

Free, confidential, 24/7 helpline answered by trained staff and volunteers for Minnesota farmers and agricultural workers and their family members struggling with stress, anxiety, depression, or suicidal thoughts.

Provides a Christian suicide/crisis hotline.

Crisis phone line for people who are experiencing a crisis. Individuals can call and talk about their problem, or talk about staying at the crisis center. Services include: - 12-bed short term crisis unit; stays can range from a few hours to 10 days - Mobile crisis response team Mobile crisis interventions are face-to-face, short term mental health services to help an individual: - Avoid unnecessary hospitalization and loss of independent living - Cope with immediate stressor - Develop action plans - Identify and use available resources and strengths Residential services include: - Crisis assessment and intervention - Family education and support - Medication education and monitoring - Short-term problem solving and counseling - Symptom management and relapse prevention

A mental health crisis response team that will respond to crisis situations 24 hours/7 days a week with a goal of having a staff member arrive in-person within 45 minutes of dialing. Will work with individuals on: - Feelings of increased anxiety/panic - Feelings of increased depression - Feeling overwhelmed - Life stressors that are impacting mental health - Out of control behavior that does not need physical intervention - Parent/child conflicts - Suicidal thoughts or thoughts of self-harm Crisis Response services are not appropriate when: - Intoxication or criminal behavior has happened - Medical treatment or transportation is required - Physical restraints are required - Someone attempted or is high-risk of suicide (call 911) - Someone showing signs of aggression or violence (call 911)

- Chemical use assessments - Comprehensive mental health and behavioral assessments - Co-occurring disorders counseling - Coping skills - Couples and family therapy - Crisis intervention - Family and couple's therapy - Individual and group therapy - Medication coordination - Neuropsychological screening - Online screening tests available - Psychiatric consultation - Referrals to resources for education and support - Screenings for adolescent and early intervention services - Stress management - Tele-mental health available

Coordination of behavioral resources. Goal is to reduce the need for hospitalizations and allow people to successfully remain in the community. Services: - Preventative behavioral interventions, assessments, and crisis support planning - Technical assistance and training to families, day programs, schools, residential programs, and care providers serving individuals with intellectual disabilities and/or related conditions as well as individuals receiving services though a CADI waiver - Emergency telephone consultation - Coordination of transitional housing within the Metro Crisis Coordination Program (MCCP) crisis provider system - Support to reduce behavioral crisis that adversely affect the residential, work, or educational placements of people with intellectual disabilities and/or related conditions

Assists individuals and families experiencing a crisis by providing: - Adult and child mental health mobile crisis response services. Interventions are face-to-face, short-term, intensive mental health services. - After-hours child protection screening and response - After-hours emergency social services Staff are mental health professionals and practitioners which: - Can refer to other county social service programs for ongoing support - Help individuals navigate the health care system to find services and resources - Provide counseling and support for individuals and families to manage a crisis - Support individuals experiencing a crisis identify and utilize better coping skills

Provides community-based mental health crisis services to children and adults experiencing a mental health crisis. The team can do suicide assessments, safety planning, coping skills, and make referrals. Services are provided by mental health practitioners under the direct supervision of mental health professionals. The crisis response team can travel to homes or community locations to help individuals. Services include: - 24-hour crisis response phone line - Crisis screening and prevention planning - Face-to-face assessment and intervention - Mobile outreach and crisis stabilization - Suicide assessment and safety planning