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Coordinates emergency preparedness throughout the county. In addition to the writing and coordination of emergency operation plans, emergency management offers public education, and provides assistance to local jurisdictions and county agencies before, during, and after disasters strike.

Provides education, training, and practical resources to support individuals and organizations in offering respectful, nonjudgmental guidance around pregnancy, reproductive health, parenting, and adoption. Offerings include:

- Online Resource Information: Comprehensive guidance and information on pregnancy, reproductive health, alternative options, parenting, and adoption, accessible through the website.

- Resource Materials: Printed and downloadable tools such as The Pregnancy Options Workbook and the All-Options Toolkit, offering practical tips, strategies, and guidance for organizations and individuals.

- Workshops and Training: Pregnancy Options: Workshops and other trainings for healthcare and social service providers, advocates, educators, counselors, doulas, and anyone interested in supporting pregnant people with respect and without bias. Trainings are currently offered online.

If the heat is already shut off as of October 1, Minnesota's Cold Weather Rule offers a reconnect plan to turn on electricity or gas service. To stop the disconnection of heat, residential callers should ask the natural gas or electric company (whichever supplies their heat) for Cold Weather Rule protection if they cannot pay their bills in full. Customers must contact their utility to make and keep a payment plan in order to keep heat on. If the customer and utility company cannot agree on a payment plan, the customer must contact their utility company to request an appeal form. The customer has 10 days to provide the appeal form to the Public Utilities Commission (PUC). The PUC will help set up a payment plan and service will continue during the appeal process. This protection lasts from October 1 - April 30. Applicants with a household income of 50 percent or less of the state median income are not required to pay more than 10% of their monthly household income toward utility bills. Household income is defined as total gross income from all sources for all members of the applicant's household. Since income levels change every year, call PUC for details. For financial assistance or help with propane or fuel oil, call the Energy Assistance Hotline.

A confidential phone line is staffed by a Mental Health Navigator specifically trained to guide individuals to mental health resources. The Mental Health Navigator listens to an individual's story. Then, basic background information like age, location, and insurance information (if any) is gathered to help narrow down service options. From there, the Mental Health Navigator searches local resources to help determine treatment options and community service providers to meet the individual's needs. Resources include therapists, clinics, detox programs, peer support, and other opportunities within Central Minnesota Mental Health Center's programs and in the community.

Offers a pro-choice peer-based talkline providing support for individuals navigating all decisions, feelings, and experiences related to pregnancy, reproductive health, parenting, and adoption. It is a space where all options, decisions, experiences, and feelings are welcomed and respected at any point in a person’s journey.

NOTE: Volunteer Talkline Advocates are not licensed healthcare providers or mental health specialists.

Works to ensure individuals have an accessible and safe environment at home. Projects to keep people safe in their homes may include:

- Ceiling-mounted track systems

- Elevators - vertical elevators and step elevators

- Exterior ramps and interior threshold ramps

- Grab bars

- Roll-under sinks/vanities

- Stairlifts

- Walk-in/roll-in showers

- Walk-in/roll-in tubs

An environmental home assessment is preferred first, but is not a requirement.

Adult Basic Education - ABE: Programming for adults who want to acquire or improve their math, reading, grammar, and/or writing skills. The program is self-paced; student-centered classes are designed to let students work independently. Licensed teachers and trained volunteers help students develop an individualized training plan (ILP) outlining their goals and objectives. GED Classes and Testing: Free GED preparation at learning sites in the southwest metro area and online. The GED exam covers areas of reasoning through language arts, mathematical reasoning, science, and social studies. Classes are student-centered and self-paced. Testing is available at Eisenhower Community Center in Hopkins; scheduling the exam can be done through ged.com.

- Residential programs designed to provide individuals with developmental disabilities, the services and supports they need to live in the community. - The in-home family support for adults and children is available.

- 12 Unit assisted living - Supportive services - Health related services available - 12/7 supervision - Light housekeeping - Laundry of linens - Central storage of medications - 3 Meals per day

Mayor and City Council Members

Member contact information​

- Licenses and permits: Pet licenses and building permits

- Mayor and City Council: Member information

- Planning and zoning

- Utilities: The water, sewer, garbage, and recycling utilities are billed through the city

Patrols Minnesota roadways to promote a safe environment for all travelers. Visit the website for the district map and contact information.

Provides general information on child care assistance programs to help families pay for child care for children up to age 12 and for children with special needs up to age 14. Child care costs may be paid for families while parents work, look for work, or attend school.

Helps families by providing a range of support services, including: 

- Collecting current and past due support payments

- Establishing parentage

- Establishing and enforcing child support orders

- Establishing and enforcing medical support orders

​- Locating non-custodial parents

Library service for residents who live outside member library communities. Several different types of materials and services are available through the American Language Services (ALS) Bookmobile: - Adult and children’s books - Audio books - DVDs - Interlibrary loans - Large print books - Music - Video games See website for annual schedule

- Mentoring program which matches adult role models with at-risk youth to provide social and recreational interaction - School-site mentoring available for adults to meet with children in the classroom or on the playground for mentoring - REACH program: Serves Owatonna Middle School students in grades 6th - 8th who have high academic potential but face obstacles in their lives by providing each student with a one-to-one mentor and friend

Provides a range of primary care options, including family medicine, internal medicine, and pediatrics. Services include:

- Audiology

- Dermatology

- General surgery

- Geriatric Medicine

- Heart Care (Cardiology) and cardiac electrophysiology

- Hematology oncology

- Mental health services include: General psychiatry, psychology, and substance use

- Obstetrics and Gynecology

- Otolaryngology

- Palliative medicine

- Pediatrics

- Physical medicine and rehabilitation

- Podiatry

- Primary care

- Sleep medicine

- Urology

Consists of 13 parks, walking trails, and a canoe access administered by the Park & Recreation Board. Park reservations are available for park shelters, picnic tables, bleachers, baseball/softball fields, and use of commercial tents within city park with a permit. Park information:

- Abby Park

- Dynamite Park

- Island Park

- Jen's Park

- Kastle Kingdom Park

- Mayflower Park

- Tegels Park

- Windom Recreation Area which consists of three shelter houses, restrooms, and a concessions building

Behavioral Health Therapists provide a wide range of services for individuals ages 6 and older, including:

- Individual, family, and youth counseling and therapy for issues of depression, anxiety, grief and loss, controlling anger and moods, physical and sexual abuse, fear and obsession, parenting, and relationships

- Chemical health therapy and counseling

​- Support groups for NorthPoint patients

Provides individualized employment support for people with disabilities, including job exploration, readiness training, job placement, and ongoing employment support. Services may include:

- Interview preparation

- Job coaching

- Resume building

- Supported employment in community settings

- Vocational rehabilitation activities to help individuals find, obtain, and maintain competitive, integrated employment

NOTE: To locate a Supported Employment Program, click on the link to find a location https://odcmn.org/locations/

Provides Community Living Services (SLS). Supports are offered in typical single-family homes for one to four individuals.

Services include:

- Advocacy

- Daily living support

- Health and safety assistance

- Medication management

- Recreational planning

- Skill development

- Social integration

Free food distribution operating in a drive-thru style. The typical food available includes fruits, vegetables, breads, meats, snacks, and desserts.

Offers older adults independence and support in a safe and secure setting. Services offered: - Assisted living suites - Homemade meals and three snacks daily with dietary considerations - Housekeeping services such as linen and personal laundry services - Medical services onsite such as nursing, home care, and physical therapy - Opportunities to spend time in a community setting with fun activities and excursions - Short-term out of home respite care - Staff management onsite

Preserves and shares local history through a community museum, archival collections, and educational exhibits.