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Direct Access allows an individual to go directly to a provider they choose to receive a comprehensive assessment and access care immediately.

• Assessment and referrals for persons in need of chemical dependency treatment services

• Provides authorization for funding of treatment for eligible persons who don't have insurance coverage and have significant income limitations

Greater Twin Cities United Way 211

Provides the following services:

• Accept, inspect, record and provide information from real estate documents

• Access computerized birth and death records. Provide copies of these records to the public.

• File and provide information from computerized Uniform Commercial Code documents

• File Minister's credentials

• File notary commissions

• Sell marriage licenses and marriage certificates

Greater Twin Cities United Way 211

• Assist in arranging housing for low-income persons according to Housing and Urban Development guidelines

• 35 apartments and 15 single family house in city of Cass Lake

Greater Twin Cities United Way 211

Coordinates service delivery and assists adults with mental illness to obtain services and supports needed to live successfully in the community.

Greater Twin Cities United Way 211

Information available to the public on programs of AARP including:

• AARP Driver Safety Program: Driving program geared to assist seniors in maintaining and improving their driving skills. Initial class is 8 hours, follow-up classes are 4 hours every 3 years for a mandatory 10% discount on auto insurance in Minnesota

• Information on insurance for automobiles, homes, mobile homes, motor club, health and life, prescriptions, investments, etc.

• Information on legal services for seniors

• Publications of AARP available

• Information on tax assistance sites available to seniors February - April

Greater Twin Cities United Way 211

-Diner's Club

Greater Twin Cities United Way 211

Is responsible for protecting life, property, and public peace within the Shakopee community. It provides law enforcement, crime prevention, and community-safety services designed to support residents, businesses, and visitors.

• Crime prevention programs: Offering programs, resources, and guidance aimed at reducing crime, supporting addiction recovery resources, and promoting safe multi-housing environments.

• Community policing and outreach: The department emphasizes strong relationships with the local community, hosting events, working with schools/neighborhoods, and building trust and cooperation.

• Emergency response and patrol: Responding to 911 calls, non-emergency incidents, and logging/responding to crime, accidents, disturbances, suspicious activity, etc.

• Investigations: Handling crime investigations (theft, assault, traffic collisions, etc.), gathering evidence, interviewing witnesses, and working toward the resolution of offenses.

• Traffic enforcement and safety: Enforcing traffic laws, conducting investigations of crashes, promoting safe driving, and pedestrian/bicycle safety.

Greater Twin Cities United Way 211

Patients who need to speak with a financial counselor, need cost of care estimates or determine if they may qualify for financial assistance to pay for procedures may reach out about options. Financial counselors can help individuals understand patients' responsibilities and may offer no-interest payment plans. Other options may include:

• Discount Program: Contracts with Change Healthcare to assist patients with Minnesota Healthcare Program or Hennepin Healthcare Charity Care applications. Individuals who are uninsured or underinsured and have incomes less than 250% of the Federal Poverty Guideline may be eligible for getting help to pay their medical bill

• MNsure Enrollment: On the MNsure marketplace, individuals can find, compare, and choose healthcare coverage, including commercial health insurance plans and low-cost or free plans through government programs. A financial counselor can help complete the online application. If eligible for a government program such as Medical Assistance or Minnesota Care, individuals may enroll through MNsure year-round.

Greater Twin Cities United Way 211

Distributes mainstream and culturally relevant food and household items. Services include:

• Bonus area with additional items for guests with no restriction on the number of visits

• Food delivery services: Available for guests who are unable to visit the food shelf

• Food pantry guests can access twice a month

• West African Ethnic Food Pantry (WAEFP) guests can access once a month and receive up to 5 staple food items

Greater Twin Cities United Way 211

Provides outpatient substance use disorder and co-occurring disorder treatment services. Services include:

• Chemical use assessments to identify diagnosis

• Family education held every six weeks

• Treatment program

Greater Twin Cities United Way 211

Provides state-funded food assistance to legal noncitizens ages 50 or older who do not qualify for the Supplemental Nutrition Assistance Program (SNAP, formerly called Food Stamps or Food Support) because of their citizenship status. Monthly benefits are loaded on an Electronic Benefit Transfer (EBT) card, which looks and works like a debit card. The card can be used to buy groceries at authorized stores, farmers' markets, and online retailers. Learn more about where to shop and what can be bought. The amount of benefits received is based on income, expenses, and the number of people in the household.

Greater Twin Cities United Way 211

Offers center-based programs, community employment and work services including candle manufacturing, recycling, culinary arts, clerical duties, enclave work sites and/or recreational opportunities. Chore services program during the summer. Day Services provides the following:

• Day Support Services

• Day Training and Habilitation (DT&H)

• Employment Development Services

• Employment Exploration Services

• Employment Support Services: Helps explore the persons interests, identify their skills, create resumes, fill out job applications, practice interviews, and help with transportation needs

• Pre-vocational

• Structured Day

Greater Twin Cities United Way 211

Administration

• Mayor and city council members

Building Department

• Building permits
• Code and zoning enforcement
• Electrical permits and inspections
• Rental licensing and inspections program

City Attorney Economic Development

• Includes major planning, capital improvements, and redevelopment proposals

Elections

• Ballot information, election information, serving as an election judge, voter registration, and voting absentee/voting early

Finance Department

• Coordination and planning of all city financial information including annual budget and tax levy
• Process accounts receivable, accounts payable, and utility billing. Call or visit website for online payment.

License and Permit

• Liquor and tobacco license
• Sign permits
• Special event permit

Parks and Recreation

• Community center
• Parks and Trails
• Recreation activities

Public Works Department

• Includes maintenance of all parks, public properties and facilities, sanitary sewer services, streets, snow removal, and stormwater management
• Recycling: Includes organic, solid waste, and yard waste. Call or visit website for more information.

Greater Twin Cities United Way 211

Offers a wide range of mental health and substance abuse services, such as:

• Adolescent Co-Occurring Disorders Outpatient Program: Provides care for adolescents with a dual diagnosis of mental health and substance use disorders.

• Adult Day Treatment: An intensive day treatment program for individuals who are newly diagnosed or experience an increase in symptoms from prolonged illness. Groups meet three days per week for 3 hours each day.

• Lodging Plus Program: An intensive outpatient chemical dependency program located within the University of Minnesota Medical Center, serving deaf, deafblind, and hard-of-hearing clients embedded within the larger hearing population.

• Mental Health Emergency Services: Assists in behavioral emergencies, assesses, stabilizes, and offers next steps recommendations

• Mental Health Inpatient Treatment: Provides 24 hours/7 days a week care, acute crisis assessment, focused intervention, and discharge planning

• Mental Health Outpatient Treatment: Provides comprehensive mental health services for individuals struggling with a variety of mental health symptoms.

??- Mental Illness and Substance Abuse: An abstinence-based day treatment program. Groups meet Monday through Friday for three hours each day for about 6-8 weeks. Services include regular follow-up with a physician who specializes in mental health and addiction medicine.

• Partial Hospitalization: An intensive short-term program for individuals with anxiety and/or depression. Groups meet five hours a day, five days a week, for about 2-3 weeks. Individuals will have regular follow up with a psychiatrist.

• Senior Mental Health Inpatient Treatment: Offers a treatment program for older adults

• 55+ Day Treatment: Provides treatment to people experiencing mental health symptoms for the first time or those with a longer history of mental illness. Groups meet twice each week for four hours each day. This is not a dementia or recreational program.

Greater Twin Cities United Way 211

ECFE is a parenting education program for all Minnesota families with children between the ages of birth to Kindergarten entrance. Learning opportunities through ECFE may occur in a variety of settings, such as the families' homes, district or community sites, and online parenting education and support. Programming and education services often include parents/caregivers and children, but may just include parents/caregivers. Services may include:

• Book and toy lending library
• Dad and child programs
• Early childhood screening for children ages 3 - 5
• Home visits
• Information on community resources
• Parent-child activities
• Parent discussion groups
• Play and learn activities for children
• Programs for non-English language learners
• School readiness program for children age 3 1/2 - 4
• Single parent program
• Special events for the entire family
• Workshops on specific topics
• Young parent program

NOTE: Call for current class offerings and schedule of events

Greater Twin Cities United Way 211

Offers a center for parents and their children to help facilitate exchanges, supervised parenting time, and parent coaching. Provides an environment free of violence, conflict, bias, or judgment. The focus is on the children and ensuring they have a positive and nurturing experience. Visitation rooms are designed to replicate a warm, home-like setting featuring full kitchens, dining tables, sofas, and stocked toy cabinets. The center staff also provides resources and referrals, as needed. Typically, those using center services include parents who:

• Are court ordered to have supervised parenting time

• Fear violence or intimidation connected with exchanges or parenting times

• Fear that the non-custodial parent may leave the country with the children

• Families where children are in foster care due to abuse or neglect

Greater Twin Cities United Way 211

Project-based housing with amenities:

• Bingo and cards

• Coin-operated laundry facilities

• Community and dining room

• Controlled access building

• ER system throughout building

• Elevator

• Grocery shopping assistance

• Lunch on site

• Off street parking

• Park within one mile

• Transportation once a week

• Water and heat included in rent

Greater Twin Cities United Way 211

Provides activities and social programs including:

• Cards and games

• Congregate dining

• Crafters club

• Health and wellness services: May include foot care, eyewear repair, gardening workshops, and other health-related activities

• Live music

Click here for additional information on activities, dates, and times

Greater Twin Cities United Way 211

Cash-grant program for families with low incomes experiencing a household emergency. Families can receive assistance once every 12 months. The assistance received must resolve the crisis. Families must use their own money first. The amount of assistance provided might not cover the entire emergency, but it can help. ?Short-term, one-time grant assistance for persons in a financial crisis because of fire, flood, storm, illness, accident, theft, utility shut-off, eviction, foreclosure, moving expense, necessary home repairs, or need for furniture or appliance replacement or repair.

Greater Twin Cities United Way 211

Medicare Plans: Private plans such as Cost Plans, Medicare Advantage Plans (Part C), Medicare Supplement/Medigap Plans and Prescription Drug Plans (Part D) that offer extra coverage. Minnesota Senior Health Options (MSHO): Program for individuals who are dual eligible for both Medicaid and Medicare Parts A and B. MSHO works by combining these two programs' coverages into one plan.

Greater Twin Cities United Way 211

Provides licensing for child care and other services including: ?- Child care provider information

• Information about licensing requirements and standards

• Orientation, licensing, and re-licensing of child care certification

Greater Twin Cities United Way 211

Provides a call center and nurse line available 24 hours/7 days a week, with customer service representatives and nurses available to help schedule an appointment and answer health-related questions.

Greater Twin Cities United Way 211

ECFE is a parenting education program for all Minnesota families with children between the ages of birth to Kindergarten entrance. Learning opportunities through ECFE may occur in a variety of settings, such as the families' homes, district or community sites, and online parenting education and support. Programming and education services often include parents/caregivers and children but may just include parents/caregivers. Services may include:

• Parent-child activities
• Parent discussion groups
• Play and learn activities for children
• Special events for the entire family
• Information on community resources
• School readiness program for children age 3 1/2 - 4
• Early childhood screening for children ages 3 - 5

NOTE: Call for current class offerings and schedule of events

Greater Twin Cities United Way 211

Provides state-funded food assistance to legal noncitizens ages 50 or older who do not qualify for the Supplemental Nutrition Assistance Program (SNAP, formerly called Food Stamps or Food Support) because of their citizenship status. Monthly benefits are loaded on an Electronic Benefit Transfer (EBT) card, which looks and works like a debit card. The card can be used to buy groceries at authorized stores, farmers markets, and online retailers. Learn more about where to shop and what can be bought. The amount of benefits received is based on income, expenses, and number of people in the household.

Greater Twin Cities United Way 211

A Level IV trauma center serving throughout the Central Minnesota area. Emergency care includes:

• Birthing services

• Brain injuries

• Concussions

• Cuts and puncture wounds

• Electrical shocks

• Excessive bleeding wounds

• Minor burns

• Spine injuries

• Skull fractures

Greater Twin Cities United Way 211