Provides free help to anyone who identifies as a victim of identity theft, those needing prevention resources, or is a victim of a data breach or scam. Advisors will walk all victims through what steps they need to take. Victims of other crimes (burglary, trafficking, domestic/intimate partner violence) or other individuals whose credentials cannot be safely secured (homeless, foster youth, incarcerated/formerly incarcerated, etc.) may be at greater risk for identity theft and may want to talk to an Advisor about their identity-related concerns.

Analyzes identity theft trends, promotes the development and efficacy of identity fraud prevention strategies in the financial services industry, and identifies targets for referral to criminal law enforcement

Provides investigative services in city law enforcement matters. Priority is placed on violent crimes such as sexual assault, assault, robbery, and death investigations. Assists with theft and identity theft.

Provides financial wellness counseling including creating a budget, understanding credit, and making plans to reach financial goals. Provides free, 1 or 2 day financial wellness class utilizing the FDIC Money Smart curriculum that covers a variety of topics, including budgeting, money management, how to access and understand your credit report, how to manage your credit history and debt, and how to protect your identity and assets. Class materials are provided and offered virtually via Teams.

Handles consumer complaints, mediation of disputes with businesses and/or referral to other appropriate governmental agencies. The complaint process can include a wide variety of consumer areas including utilities, student loans, automobiles, and scams of all types. Provides information on consumer laws and consumer issues through telephone contacts and consumer information brochures. Includes information on the Fair Credit Reporting Act and similar Minnesota statute involving credit checks and background checks. Provides information on Minnesota charities and the laws that govern them. Brochures available free of charge include, but not limited to: - Abusive/Predatory Lending - Cars for Charity: A Guide to Vehicle Donations - Conciliation Court - Debt Collection Fact Sheet - Disaster Information - Foreign Advance Fee Fraud - Guarding Your Privacy: Tips to Prevent Identity Theft - Home Buyer's Handbook - Landlords and Tenants: Rights and Responsibilities - Managing Your Health Care - Mental Health Care - Seniors' Legal Rights - Student Loan Guide - The Car Handbook - The Credit Handbook - Tips For Charitable Giving Website contains additional information and full text of most brochures as well.

Provides financial wellness counseling including creating a budget, understanding credit, and making plans to reach financial goals. Provides free, 1 or 2 day financial wellness class utilizing the FDIC Money Smart curriculum that covers a variety of topics, including budgeting, money management, how to access and understand your credit report, how to manage your credit history and debt, and how to protect your identity and assets. Class materials are provided and offered virtually via Teams.

- Citizen Police Academy - class designed to teach residents the realities of police work - Crime statistics and records unit for City of Maplewood - Emergency and non-emergency law enforcement services - Emergency medical services in partnership with the Maplewood Fire Department - Firearm permit information - Information to victims of identity theft - Neighborhood Watch - Presentations and seminars to citizens on crime and what to do to avoid it - Reserve program - non-sworn volunteers who are available 24 hours a day to assist police and citizens of Maplewood

- Identity theft education and scam prevention - Community Outreach: Police work with residents on better securing their homes; increasing personal safety; preventing thefts at home, preventing workplace violence, and in the community - Community Watch: voluntary option to register the location of residential or business security camera - Multicultural Advisory Committee (MAC): Works to enhance relationships with members of the community from culturally diverse backgrounds - Night to Unite: Held the first Tuesday in August. Allows neighbors to meet, learn about crime prevention and send a message to criminals that neighborhoods are organized and fighting crime - Safety Day Camp: Children are taught safety skills: water, fire and electrical safety; basic first aid; 911 and more

Provides financial wellness counseling including creating a budget, understanding credit, and making plans to reach financial goals. Provides free, 1 or 2 day financial wellness class utilizing the FDIC Money Smart curriculum that covers a variety of topics, including budgeting, money management, how to access and understand your credit report, how to manage your credit history and debt, and how to protect your identity and assets. Class materials are provided and offered virtually via Teams.