Handles consumer complaints, mediation of disputes with businesses and/or referral to other appropriate governmental agencies. The complaint process can include a wide variety of consumer areas including utilities, student loans, automobiles, and scams of all types. Provides information on consumer laws and consumer issues through telephone contacts and consumer information brochures. Includes information on the Fair Credit Reporting Act and similar Minnesota statute involving credit checks and background checks. Provides information on Minnesota charities and the laws that govern them. Brochures available free of charge include, but not limited to: - Abusive/Predatory Lending - Cars for Charity: A Guide to Vehicle Donations - Conciliation Court - Debt Collection Fact Sheet - Disaster Information - Foreign Advance Fee Fraud - Guarding Your Privacy: Tips to Prevent Identity Theft - Home Buyer's Handbook - Landlords and Tenants: Rights and Responsibilities - Managing Your Health Care - Mental Health Care - Seniors' Legal Rights - Student Loan Guide - The Car Handbook - The Credit Handbook - Tips For Charitable Giving Website contains additional information and full text of most brochures as well.

Works for consumers to prevent fraud, deception, and unfair business practices in the marketplace. - Information on fraud issues. Website contains publications with advice on avoiding scams and rip-offs, as well as tips on other consumer topics. - Information for submitting a complaint to the Federal Trade Commission (FTC) Bureau of Consumer Protection about a particular company or organization. Also may submit a complaint to the FTC concerning media violence. - Identity theft prevention/reporting/recovery programs

- Identity theft education and scam prevention - Community Outreach: Police work with residents on better securing their homes; increasing personal safety; preventing thefts at home, preventing workplace violence, and in the community - Community Watch: voluntary option to register the location of residential or business security camera - Multicultural Advisory Committee (MAC): Works to enhance relationships with members of the community from culturally diverse backgrounds - Night to Unite: Held the first Tuesday in August. Allows neighbors to meet, learn about crime prevention and send a message to criminals that neighborhoods are organized and fighting crime - Safety Day Camp: Children are taught safety skills: water, fire and electrical safety; basic first aid; 911 and more

Provides investigative services in city law enforcement matters - Priority is placed on violent crimes such as sexual assault, assault, robbery, and death investigations - Theft and identity theft Member of The Southeastern Minnesota Task Force, SEMNTF

Analyzes identity theft trends, promotes the development and efficacy of identity fraud prevention strategies in the financial services industry, and identifies targets for referral to criminal law enforcement.

Provides financial wellness counseling including creating a budget, understanding credit, and making plans to reach financial goals. Provides free, 1 or 2 day financial wellness class utilizing the FDIC Money Smart curriculum that covers a variety of topics, including budgeting, money management, how to access and understand your credit report, how to manage your credit history and debt, and how to protect your identity and assets. Class materials are provided and offered virtually via Teams.

Free services and resources to victims of identity theft and consumers. Toll-free call center, Live-Chat, website, social media, newsletters, breach reports, Hands-On Mobile Privacy Workshops, and Presentations empower people to protect their personal information. - Assistance to individuals who have been a victim of identity theft, fraud, scams, and cybercrimes including identity compromise involving personal information given to scammers, exposed in breaches, or lost or stolen documents, as well as misuse involving unauthorized use of information for creating new accounts or taking over existing accounts. - Resources for prevention of identity theft - Staff advisors provide detailed guidance and continuous support until the issue is resolved

- Citizen Police Academy - class designed to teach residents the realities of police work - Crime statistics and records unit for City of Maplewood - Emergency and non-emergency law enforcement services - Emergency medical services in partnership with the Maplewood Fire Department - Firearm permit information - Information to victims of identity theft - Neighborhood Watch - Presentations and seminars to citizens on crime and what to do to avoid it - Reserve program - non-sworn volunteers who are available 24 hours a day to assist police and citizens of Maplewood

Provides financial wellness counseling including creating a budget, understanding credit, and making plans to reach financial goals. Provides free, 1 or 2 day financial wellness class utilizing the FDIC Money Smart curriculum that covers a variety of topics, including budgeting, money management, how to access and understand your credit report, how to manage your credit history and debt, and how to protect your identity and assets. Class materials are provided and offered virtually via Teams.

Provides financial wellness counseling including creating a budget, understanding credit, and making plans to reach financial goals. Provides free, 1 or 2 day financial wellness class utilizing the FDIC Money Smart curriculum that covers a variety of topics, including budgeting, money management, how to access and understand your credit report, how to manage your credit history and debt, and how to protect your identity and assets. Class materials are provided and offered virtually via Teams.