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Offers a comprehensive basic support with the use of electronic devices such as smartphones and tablets.

• Provides public information, education, and outreach.

• Provides recycling information for each county.

• Helps businesses and citizens lessen their environmental footprint.

• Monitors, measures, and assesses Minnesota's environment.

• Develops rules, policies, and procedures. Makes sure rules, regulations, and standards are applied consistently.

• Responds to hazardous waste and oil spills.

• Delivers MPCA products and services locally through offices throughout the state. See branches for locations.

Commissioners by district:

• District 1 - Debra White: (218)275-9353, [email protected]

• District 2 - Gary Gamble : (218)370-2547, [email protected]

• District 3 - David Mills: (218)370-8950, [email protected]??

?- District 4 - Ann Sullivan: (218)834-8972, [email protected] ?- District 5 - Ginny Storlie: (218)370-9167, [email protected]

Provides pantry staples, eggs, milk, meats, bakery items, fresh fruits and vegetables, toiletry items and paper products, and cleaning supplies when available. Accepts donations of food and paper products.

• Once a participant has successfully completed Employee Development Services but is not yet ready for supported or competitive employment, he/she may be hired into work services

• Program provides work and fringe benefits while continuing the individualized work goals and skills training for participants

• Behavioral goals and productivity are constantly monitored by staff

• When the participant meets the criteria necessary for community employment, he/she is assisted with job placement in the community

Provides in home support and group-based therapeutic recreation for individuals with special needs ages two through adulthood, emphasizing community involvement, friendship-building, and healthy and independent living. Programs include the following:

• Healthy Families and Parents as Teachers: Provides early, relationship-based home-visiting support for families from pregnancy through age 5. Staff meet regularly with caregivers to strengthen parent-child relationships, support healthy development, and build confidence during early childhood. Visits are tailored to each family and focus on creating a foundation for learning, growth, and well-being. Services are offered weekly for up to 60 minutes, typically over 2 to 4 years. The program serves Hennepin County residents and operates Monday through Friday with flexible scheduling in community settings and from the Nicollet Center.

• PASS Program Promoting Attendance and School Success: Offered in partnership with Scott County, supports students in kindergarten through fifth grade who are experiencing or are at risk of attendance concerns. Staff work directly with children, caregivers, and school personnel to understand barriers to consistent attendance and develop individualized solutions. The program focuses on collaboration, problem-solving, and helping each child be present and ready to learn. Visits typically occur twice per month in the family's home, with flexible weekday hours. Eligibility includes Scott County residents with a child in kindergarten through fifth grade facing attendance issues.

• Sensitive Parenting Support: Offers in home support for pregnant individuals and caregivers of children from birth to age four who are living with a mental health diagnosis. Staff provide emotional support, developmental guidance, resource connections, and the evidence based Attachment and Biobehavioral Catch Up intervention, which helps caregivers respond sensitively to their infants and toddlers. Services are free, occur weekly for sixty minutes, and typically last six to nine months. The program serves caregivers in Hennepin and Scott counties and offers flexible weekday scheduling in the family's home.

• Deals with complaints about transportation issues that people have been unable to resolve through other channels. The Ombudsman is an independent, neutral, and informal official who will do fact finding on complaints and assist in finding solutions.

• After reviewing the case, if the Ombudsman determines that the MNDOT made an error, was unfair, or a prior procedure had an unintended result, the findings and options will be discussed with the Commissioner who will make the final decision.

• Recommendations for resolving a dispute may include making, modifying, or reversing a decision or action because a policy or procedure had an unintended result; developing or modifying a process to mitigate or eliminate future conflict; or referring disputes to those trained in alternative dispute resolution techniques.

Rent assistance for income-eligible families. Eligible families and individuals select their own rental units. These units must meet the program's housing quality standards (compliance is determined by a physical inspection of the rental unit) and landlords must be willing to participate in the program. Tenants receive rental assistance based on income and household size. Eligible families or individuals pay 30% - 40% of gross annual income toward rent, with South Central MN Multi-County HRA paying the remaining balance.

Helps save lives in communities by installing smoke alarms in homes and educating people about home fire safety. Demonstration and installation services are performed by Red Cross-trained volunteers, a community partner, or local fire departments. During a home visit, residents receive:

• Emergency preparedness tips and information
• Guidance in the development of a Family Disaster Plan
• Up to 3 installed smoke alarms if no working smoke alarms are present in the home?

Demonstration and installation services are performed by Red Cross-trained volunteers and/or community partners or local fire departments.

Provides medical assistance for needy refugees

Children's Therapeutic Services and Support (CTSS): Provides therapeutic interventions for children and adolescents whose functioning is impaired due to a mental health or emotional difficulty. Skills training focuses on daily living activities and coping strategies. Outreach services are offered in the home, school, or community to help children and families build skills, regain abilities, and support healthy development. Children's Day Treatment Services: Offers intensive daily programming within the school setting to help children improve behavioral, social, and emotional functioning. Services may include group therapy, skills training, family therapy/skills training, and individual therapy as needed.

The program's purpose is to support and empower older adults and caregivers by addressing their individual needs and preferences, enabling them to live safely and independently in their own homes, for as long as possible. Services include:

• Assistance with MNsure

• Confidential home visits

• Eligibility Determination and Form Assistance: Help complete forms for county benefits, Energy Assistance (EAP), Medicaid/Medical Assistance (MA), Medicare D, home delivered meals, home phone discounts/free cell phones, prescription drug discount programs, and SNAP/EBT program

• Help caregivers identify and meet needs of care receiver

• Information and Referral: Offers resources to financial, legal, insurance, health and safety resources, housing, long-term care consultation, resources for respite care, and companionship

• Ongoing contact and support

• Training for caregivers

Mayor and City Council Members:

• Member contact information

Departments:

• Administration and Finance

• Building Department

• Business Licensing Department

• Community Development

• Economic Development Authority

• Parks and Recreation: Responsible for programs, activities, and special events as well as the park system, which maintains several parks within the area. Some parks feature splash pads, ice rinks, and yearly festivals.

• Planning Commission

• Public Works: Handles snowplowing, streetlight, and storm sewer issues

• Recycling

• Utilities Department: Handles water and sanitary sewer issues

Adoption services including placement, guardianship, and counseling for children and adoptive parents

Provides mental health services to adult, children, and their families, including:

• Individual, group, and family counseling
• Psychiatry services
• Psychological evaluations

Services may be provided for a variety of behavioral health needs, including:

• ADHD
• Anger management
• Anxiety
• Behavior management
• Bereavement
• Chemical health
• Crisis intervention
• Depression/mood disorder
• Dialectical Behavioral Therapy (DBT)
• Eating disorders
• Parenting
• Psychotic disorder
• Trauma

Allows an individual to go directly to a provider they choose to receive a comprehensive assessment and access care immediately. The county will assess individuals who need help paying for a chemical use assessment or treatment services through the Behavioral Health Fund. Services also include:

• Referral to local community service providers for chemical assessments or treatment services

• Support for individuals who are physically dependent on substances of any kind during the withdrawal period

NOTE: Crisis intervention services are provided by Crisis Line and Referral Service

ECFE is a parenting education program for all Minnesota families with children between the ages of birth - Kindergarten entrance. Learning opportunities through ECFE may occur in a variety of settings, such as the families' homes, district or community sites, and online parenting education and support. Programming and education services often include parents/caregivers and children but may just include parents/caregivers. Preschool programs are available for half and full day students. ECFE works to strengthen families and engage the ability of all parents to provide an environment that supports the healthy development of their child and their overall success in school. Services may include:? ?- Dad and child programs

• Early childhood screening for children ages 3 - 5

• Home visits

• Information on community resources

• Parent discussion groups

• Parent-child activities

• Play and learn activities for children

• Programs for non-English language learners

• School readiness program for children ages 3 1/2 - 4

• Single parent program

• Special events for the entire family

• Workshops on specific topics

Offers supplemental schoolwork instruction and homework help. Additionally provides students access to a computer lab where students have the option to working with a tutor in person or remotely.

ECFE is a parenting education program for all Minnesota families with children between the ages of birth to Kindergarten entrance. Learning opportunities through ECFE may occur in a variety of settings, such as the families' homes, district or community sites, and online parenting education and support. Programming and education services often include parents/caregivers and children, but may just include parents/caregivers. ECFE programs: ?- Support the child's healthy development through engaging in activities ?- Help discover effective parenting tips you can use immediately. ?- Enjoy parent/child time, including songs, activities, games, and lessons that will help the child thrive in every way ?- Give families a chance to step away from the rapid pace of today's world and ease the stresses families face

Cash-grant program for adults with low incomes experiencing a household emergency. Adults can receive assistance once every 12 months, with financial aid provided directly to the vendor. The assistance received must resolve the crisis. Adults must use their own money first. The amount of assistance provided might not cover the entire emergency, but it can help. Short-term grant assistance for individuals in a financial crisis because of:

• In situations of threat of eviction from a landlord/management or homelessness as a result of domestic abuse, rent and/or rental deposit assistance is provided. Mortgage payment assistance is not considered unless the individual is in foreclosure or experiencing difficulty from an employment crisis.

• In situations of utility (electricity, fuel oil, natural gas, propane, sewer, or water) shut-off and refusal of service for fuel, deposit and payment assistance is provided

Registered dietitians help individuals with a variety of concerns and conditions, including:

• Basic nutrition
• Diabetes
• Food allergies, including gluten
• Heart disease
• High blood pressure
• High cholesterol
• Irritable bowel syndrome
• Picky eaters
• Sports nutrition
• Weight loss

Dietitians help create a personal plan to meet an individual's goals, answer questions, provide education, as well as advice on what to look for in the grocery store.

Provides support for mothers in their breastfeeding journey to reach their breastfeeding goals. Services include over-the-phone or in-person support and connecting with community resources.

Comprehensive public library services offering services like loaning books and movies. Also offers a place for the public to access the internet, occasional story times, access to online databases, and more.

Provides assistance with the process of obtaining a United States birth certificate for individuals born outside of Minnesota. Can provide referrals for assistance to help with the fee payment. Saint Stephen's does not provide financial assistance to cover the fees associated with birth certificates or IDs.

Provides skilled nursing communities to provide support in a home-like environment. Residents are provided daily opportunities for social interaction, personal enrichment, and holistic healing. Services provided:

• 24 hours/7 days a week skilled nursing care and supervision

• Comfortable rooms and shared community spaces

• Dedicated caregivers and volunteers

• Inpatient and outpatient rehabilitation options

• Medication management and clinical support services

• Personalized physical, occupational, and speech therapy services

• Short-term and long-term care options

• Supportive care programs such as hospice care, respite care, and memory care