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Provides law enforcement and community services, including:

• Boat and water patrol

• Civil process

• County communication center 911

-Court security

• Criminal investigation

• Emergency management

• Prisoner transports

• Search and rescue

• Victim assistance

• Warrants

Greater Twin Cities United Way 211

Manages Oaks Apartments income based housing project with options for supportive senior services

Greater Twin Cities United Way 211

Accepts and responds to and/or investigates reports of child abuse, neglect, or abandonment. Services may include:

• Accepting reports of abuse
• Assessment of the initial referral
• Consultation to individuals who suspect abuse
• Consultation with the family to determine the nature of the problem
• Dependency investigation
• Ongoing support services for children and their families
• Temporary placement of children who are removed from the home
• Works with the family toward unification or reunification

NOTE: In addition to taking reports, child protection screeners are available to explain the reporting statutes, answer questions regarding agency practices and discuss other resources and strategies when reports do not meet criteria for assignment for child protection investigation.

Greater Twin Cities United Way 211

Connects and provides older adults and their caregivers with services in their community to allow them to live long, healthy, and independent lives in their own homes. Services include:

• Food Assistance: Congregate dining locations offering low-cost meals, low-cost frozen meals, home-delivered meals, NAPS, and SNAP

• Healthy Living: Blood pressure checks, fall prevention screenings, telehealth conferences, Tai Chi and yoga sessions, and stretching/balance education

• Information Services: Offers memory loss education and Dementia Friends, Medicare counseling and assistance, fraud/scam identification and prevention, assistance with internet search, assistance with Healthcare Directives and Power of Attorney forms, and classes to older adults

• Mobile Community Center: Brings services and socialization to the door or community. The vehicle is equipped with high-speed internet, flat-screen TV, applications for programs, and meeting space for coffee and conversation.

• Social: Offers card parties, coffee and conversation time, caregiver respite, karaoke parties, video calls and chats with friends, and social media assistance

Greater Twin Cities United Way 211

• Disability benefits

• Fraud Prevention and Reporting

• Medicare

• PASS - Plan to Achieve Self Support

• Retirement benefits

• Social Security Card Center

• Supplemental Security Income

• Survivor benefits

• Ticket to Work

Greater Twin Cities United Way 211

Provides state-funded food assistance to legal noncitizens ages 50 or older who do not qualify for the Supplemental Nutrition Assistance Program (SNAP, formerly called Food Stamps or Food Support) because of their citizenship status. ?Monthly benefits are loaded on an Electronic Benefit Transfer (EBT) card, which looks and works like a debit card. The card can be used to buy groceries at authorized stores, farmers markets, and online retailers. Learn more about where to shop and what can be bought. The amount of benefits received is based on income, expenses, and number of people in the household.?

Greater Twin Cities United Way 211

The assessment helps determine public programs that might pay for an individual's long-term services and supports or help them learn about other options if they don't qualify for publicly funded programs. It is required to determine eligibility for: Community First Services and Supports - CFSS (formerly known as Personal Care Assistance - PCA) Home and Community-Based Services Waivers based on age:

• Individuals Over 65 Years Old: Alternative Care (AC); Elderly Waiver (EW)

• Individuals Under 65 Years Old: Brain Injury Waiver (BI); Community Access for Disability Inclusion Waiver (CADI); Community Alternative Care Waiver (CAC)

Intellectual and Developmental Disability (IDD) Services (also known as Rule 185 Case Management) Family, friends, or others can attend the assessment. The assessment is in person at the individual's home or at a place of their choice, and it lasts about two hours.

Greater Twin Cities United Way 211

Audiology and Speech: Diagnose and treat conditions affecting hearing, speech, or balance. Audiology (612)467-1100, Speech-Language Pathology (612)629-7797, 7:30 am - 4:30 pm Monday - Friday Dental Service: Room 2U-122, (612)467-2039, 7 am - 4 pm Monday - Friday; General Dentistry, Endodontics, Prosthodontics, Oral Surgery, Dental Hygiene, Periodontics, Sleep Dentistry; Northwest Metro Community Clinic, 7545 Veteran's Drive, Ramsey, MN 55303 provides general dentistry and dental hygiene to eligible veterans among other VA health services. Gastroenterology and Hepatology Service: Gastroenterology and Hepatology Clinics 3V, (612)725-2000, 8 am - 4:30 pm Monday - Friday Hematology-Oncology (Cancer Care) Service: Hematology-Oncology Clinics 3V and 3F, (612)725-2000, 8 am - 4:30 pm Monday - Friday HIV and PrEP Clinic/Minneapolis Retroviral Treatment Center (MRTC): MRTC Clinic, 3D, 3rd Floor, (612)725-2000, 8 am - 4:30 pm Monday - Friday LGBT Care: (612)725-2000 Lodging: Provides several choices in overnight accommodations for patients or families or military service members being treated at the Minneapolis VA Medical Center, including Building 10 for patients who live outside the Twin City metro area and need a place to stay for one night or more, the Fisher House Program is a home away from home for patient's families and significant others who have Veterans and active duty soldiers receiving care at the VA Medical Center. Lodging Office, (612)467-5602, 7 am - 4:15 pm Monday - Friday MADE (Minneapolis Adaptive Design & Engineering Program): Develops and disseminates adaptive technologies and interventions to help Veterans with physical disabilities maximize their function and participation in activities. (612)725-2000, 8 am - 4:30 pm Monday - Friday MOVE! Weight Management Program: Minneapolis VA and Outpatient Clinics, (612)629-7388 or (866)414-5058 Ext. 7388, 8 am - 4:30 pm Monday - Friday Nutrition & Food Services: (612)467-2004, 8 am - 4:30 pm Monday - Friday Optometry and Ophthalmology: Medical Center 2E, offers routine eye exams, vision testing, treatment, prescription eyeglasses, and other assistive devices. Optometry/Ophthalmology (612)467-3451, Optical Shop (612)467-7432 or (612)467-5972. Pharmacy: Room 1R-101, (612)467-2090, 8:15 am -10 pm Monday - Friday; 9 am - 5:30 pm weekends/holidays Primary Care: Family and internal medicine, including immunizations and vaccinations. (612)467-1100, 7:30 am - 5 pm Monday - Friday Radiology (Diagnostic & Imaging)/X-Ray: 1R-128 and Basement, (612)725-2000, by appointment Sleep Medicine: Diagnose and treat sleep problems such as sleeping and breathing difficulties while sleeping (612)467-4406; 8 am - 4:30 pm Monday - Friday Spinal Cord Injury and Disorders Center (SCI/D): (612)629-7005, 8 am - 4:30 pm Monday - Friday; ALS (Amyotrophic Lateral Sclerosis); spinal cord injuries Surgery: (612)725-2000, 8 am - 4:30 pm Monday - Friday; Tele-ICU, 24 hours/7 days a week Telehealth offering video visits, remote care, and care by telephone Tobacco Cessation: (612)467-4212, 8 am - 4:30 pm Monday - Friday

Greater Twin Cities United Way 211

Features and services are provided within Thrive Behavioral Network, LLC AFC homes:

• Behavior management and socialization opportunities

• Close to supportive services

• Comfortable and fully furnished bedrooms

• Individualized care focused on maximizing potential and enhancing quality of life

• On-site supervision and protection

• Private decks and yards

• Structured activities

• Tailored support and training in independent living skills

• Transportation service available for all recreational and other needs

• Variety of nutritional and well-balanced meals

Bemidji

• Odayin House, 3524 Saint Onge Drive Northeast, Bemidji, MN 56601

(218)444-0079, fax (218)333-0493

• Briar Rose, 3530 Saint Onge Drive Northeast, Bemidji, MN 56601

(218)444-0076, fax (218)333-0493

• Sprucewoods IAFC, 718 15th Street NW, Apt A., Bemidji, MN 56601

(218)444-9757, fax (218)444-9756

• Sprucewoods East, 718 15th Street NW, Apt B., Bemidji, MN 56601

(218)444-9757, fax (218)444-9756

• Sprucewoods West, 718 15th Street NW, Apt C., Bemidji, MN 56601

(218)444-9757, fax (218)444-9756 Detroit Lakes

• Bayview, 1316 Lori Avenue, Detroit Lakes, MN 56501

(218)847-0422, fax (218)847-5299

• Beacon House,1318 Lori Avenue, Detroit Lakes, MN 56501

(218)847-4898, fax (218)847-0046

• Lighthouse, 1347 Lori Avenue, Detroit Lakes, MN 56501

(218)847-9119, fax (218)847-5263

• Seashore, 925 Pembina Trail, Detroit Lakes, MN 56501

(218)847-3363, fax (218)847-5263 Grand Rapids

• Esther House, 212 Southwest 11th Avenue, Grand Rapids, MN 55744

(218)326-0993, fax (218)326-0700 Litchfield

• Jan's Place, 722 South Gorman Avenue, Litchfield, MN 55355

(320)593-0844, fax (320)593-0845

• New Castle, 310 Peifer Drive, Litchfield, MN 55355

(320)693-6381, fax (320)693-0172

• Windsor House, 726 South Gorman Avenue, Litchfield, MN 55355

(320)593-0854, fax (320)593-0855 Saint Peter

• Hillside, 852 Lower Johnson Circle, St. Peter, MN 56082

(507)934-6202, fax (507)934-6204

• Nicollet Place, 2115 Stark Street, St. Peter, MN 56082

(507)934-6107, fax (507) 934-6108 Sauk Rapids

• Western Star, 1856 Eastern Star Loop, Sauk Rapids, MN 56379

(320)252-2760, fax (320)258-3650

• Eastern Star, 1852 Eastern Star Loop, Sauk Rapids, MN 56379

(320)258-3507, fax (320)258-3650 ?

Greater Twin Cities United Way 211

Helps people without children who can't work enough to support themselves, and whose income and resources are very low, to pay for basic needs. The maximum monthly benefit is:

• $128 for a person living in a licensed residential facility or receiving substance use disorder treatment services

• $350 for a person living in the community

• Emergency funds may be available if the individual cannot pay for basic needs, such as shelter or food, and their health or safety is at risk because of this

People who get GA are also eligible for help with medical and food costs through Medical Assistance - MA and the Supplemental Nutrition Assistance Program - SNAP.

Greater Twin Cities United Way 211

Helps people without children who can't work enough to support themselves, and whose income and resources are very low, to pay for basic needs. The maximum monthly benefit is:

• $128 for a person living in a licensed residential facility or receiving substance use disorder treatment services

• $350 for a person living in the community

• Emergency funds may be available if the individual cannot pay for basic needs, such as shelter or food, and their health or safety is at risk because of this

People who get GA are also eligible for help with medical and food costs through Medical Assistance - MA and the Supplemental Nutrition Assistance Program - SNAP.

Greater Twin Cities United Way 211

Increases awareness and access to Food Support benefits (food stamps) for residents in Ramsey and Washington counties by providing free eligibility screenings and application assistance.

Greater Twin Cities United Way 211

Provides a full range of specialty services such as:

• Allergy

• Audiology

• Birthing suite

• Cardiology

• Dermatology

• Diabetes education

• Ear/nose/throat

• Geriatric services

• Home medical supply

• Laboratory medicine

• Nephrology

• Obstetrics/gynecology

• Occupational health

• Ophthalmology/optometry

• Orthopedics/joint care, rehabilitation therapy, and sports medicine

• Podiatry

• Psychiatry

• Pulmonology

• Sleep studies

• Spine and back care

• Surgery

• Urology

Greater Twin Cities United Way 211

Provides medical care exclusively for children; visit the website for listings of services and specialty clinics. Services include:

• Ambulatory surgery center

• Ear, Nose, Throat (ENT), Facial Plastic Surgery, and Plagiocephaly services

• Special diagnostics - radiology, ultrasounds, etc.

• Specialty clinics for pediatric gynecology, neurosurgery, diabetes, endocrinology, nephrology, orthopedics, Down syndrome, genetics, and mental health

• Rehabilitation: For children with autism spectrum disorder, a speech impediment, developmental delays, who are recovering from an accident or living with a chronic condition, will work with the parents and the child to continue moving forward.

Greater Twin Cities United Way 211

Provides mental health counseling services in a confidential setting in person or via telehealth. Offers individual, family and group counseling related to:

• Anxiety

• Bipolar disorder

• Community resource referrals

• Coping

• Depression

• Grief

• Life changing events

• Loss

• Medication management

• Problem solving

• Stress management

• Substance use disorder

• Trauma-informed care

Greater Twin Cities United Way 211

Provides law enforcement and community services.

Greater Twin Cities United Way 211

203 units of HRA-managed housing:

• 1- 4 bedroom units
• Smoke-free properties
• Some units include utilities costs in monthly rent
• Reduced price cable at North Start Apartments
• Scattered site units and Valley Trail apartments include garages and washer/dryer hook-ups

Units include:

• North Star Apartments
• Scattered site housing
• Valley Trail duplexes and single family homes

Greater Twin Cities United Way 211

• Emergency heart care by a team of specialists

• Intensive Care Unit (ICU)

• Level IV trauma hospital

• Medical and nuclear medicine imaging

• Mental health and substance abuse assessment and referral

• Mental Health and Addiction Connection: Resource for scheduling, referrals, questions, and concerns

• Sexual Assault Nurse Examiner: When a victim comes to the emergency department within 120 hours (5 days) after the assault, a sexual assault nurse examiner can evaluate him or her for health risks and provide treatment. The nurse also collects evidence of the assault to be used if the victim chooses to report the crime. Crisis information and referrals to support services, as well as medical follow-up, are also provided.

Greater Twin Cities United Way 211

Advise and assist all veterans and their dependents with all state and federal veterans benefits:

• Alcohol dependency treatment

• Burial benefits

• Death benefits

• Dental treatment

• Disability insurance

• Discharge reviews

• Domiciliary care

-Drug dependency treatment

• Education and training

• Financial assistance

• GI Bill educational training

• GI Life Insurance

• Home loan guaranteed by the USDVA

• Non-service connected disability pension

• Outpatient medical care

• Service-connected disability compensation

• Survivors and dependents education

• Vocational rehabilitation for individuals with disabilities

Greater Twin Cities United Way 211

• Prevention measures including providing and coordinating services where communicable disease exists, assisting with plans for immunization programs, and teaching preventative and control measures to families and the community

• Services related to tuberculosis disease prevention and control

• Refugee health services and follow up are also provided

• Perinatal Hepatitis B case management and follow up provided

Greater Twin Cities United Way 211

Assists in paying for Medicare premiums. Participants must still pay for Medicare services that aren't covered, such as routine physicals and prescription drugs under these programs. Generally under these programs, premiums are put back into the monthly Social Security check, increasing participants' monthly income. Qualified Disabled and Working Individuals (QDWI): Helps pay for Part A premiums only. Qualifying Individual (QI): Helps pay for Part B premiums only. Specified Low-Income Medicare Beneficiary (SLMB): Helps pay for Part B premiums only. Qualified Medicare Beneficiary (QMB): Helps pay for Part A and B premiums as well as deductibles, coinsurance, and copayments.

Greater Twin Cities United Way 211

New American Welcome Centers: Provide specialized support and resources for new immigrants. Services include social services, employment referrals, and medical assistance, Refugee Hubs: Serve as one-stop shops for newcomers, providing Resettlement Network Services in partnership with the state of Minnesota's Refugee Program Office.

• Hub services are designed to help immigrants or newcomers fully integrate into American society and include resolving immediate needs, finding employment, educational guidance and coaching, free classes on how to use public transit, how to help children prepare for college, and providing low-cost legal help and status change applications for permanent residency and citizenship.

• Resettlement Network Services include Family Assisters or case managers, Immigration Specialists provide legal services, Employment Specialists help to secure and maintain employment, Family Coaches provide educational and employment goals case management, and Community Orientation provides integration services.

Greater Twin Cities United Way 211

Provides 24 hour housing, independent living skills, and education

Greater Twin Cities United Way 211

Provides the licensing for child care, which typically takes three to six months to complete. Services include:

• Child care provider information

• Information about licensing requirements and standards

• Inspections and investigations on certifications

• Orientation, licensing, re-licensing of child care certification

Greater Twin Cities United Way 211

Provides free, confidential domestic violence and sexual abuse victim advocacy services, including:

• Crime victim support and accompaniment services
• Domestic violence and sexual abuse counseling and therapy
• Domestic violence and sexual abuse support groups
• Emotional support
• Individual advocacy
• Legal assistance regarding Orders for Protection, Stalking/Harassment Orders, domestic/family violence, divorce, and custody. Provides lawyer referrals.

Greater Twin Cities United Way 211