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Provides counseling and therapy by a trained therapist. Therapists may work with clients in their home, school, community setting, or even through virtual visits, depending on the client's comprehensive evaluation results. Offers therapy to individuals, couples, groups, families, and community-based therapy, such as:

• Abuse and neglect

• Addiction and recovery

• Attention Deficit Disorder (ADD)

• Attention-Deficit/Hyperactivity Disorder (ADHD)

• Domestic violence therapy through the Domestic Abuse Treatment Program

• Family changes, parenting, and dysfunction

• Grief and loss

• Life, work, and school transitions

• Loneliness and depression

• Psychotherapy and skills training

• Relationship struggles, sex, affairs, and conflict resolution

• Resilience and self-care

• Self-esteem and self-efficacy

• Stress and anxiety

• Substance use counseling and co-occurring disorders

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• Trauma

Programs for:

• Active older adults

• Aquatics

• Birthday parties and rentals

• Child care and babysitting

• Diabetes prevention

• Education and leadership

• Healthy weight for children

• Preschool education and activities

• Teen sports

• Youth special events and sports

Law enforcement services:

• Adult detention

• Civil process

• County Communication Center 911

• County jail

• Court security

• Criminal investigation

• Prisoner transports

• Search and rescue

• Victim and assistance

• Warrants

Provides state-funded food assistance to legal noncitizens ages 50 or older who do not qualify for the Supplemental Nutrition Assistance Program (SNAP, formerly called Food Stamps or Food Support) because of their citizenship status. Monthly benefits are loaded on an Electronic Benefit Transfer (EBT) card, which looks and works like a debit card. The card can be used to buy groceries at authorized stores, farmers markets, and online retailers. Learn more about where to shop and what can be bought. The amount of benefits received is based on income, expenses, and number of people in the household.

Mayor and City Council Members -?Member contact information Departments

• Community Development, Planning, and Zoning: Is tasked with maintaining a high quality of life in a community that is an aging, inner-ring, fully developed suburb adjacent to Saint Paul and within two miles of Minneapolis. This goal is achieved through community-focused planning.

• Elections: Coordinates and provides information to support the democratic process for the city's residents. It works in conjunction with Ramsey County and the Minnesota Secretary of State to manage all aspects of voter registration, absentee voting, polling locations, and precincts. Before elections, the department helps voters find their sample ballots, request absentee ballots, and locate their proper polling place. On Election Day, it ensures voters vote in their correct precincts at designated polling locations. The department also handles updating registrations and ensuring election results are available and accurate.

• Finance: Is responsible for managing the city's financial operations, including preparing the annual budget, monitoring revenues and expenditures, processing payments, and maintaining accurate financial records. The department ensures compliance with state reporting requirements, supports long-term financial planning, and helps preserve the city's strong credit rating. Through careful oversight and transparent reporting, the Finance Department works to maintain the city's financial stability and support the delivery of services to the community.

• Public Works Department: Is responsible for maintaining and managing the city's physical infrastructure and public spaces. This includes caring for streets, sewer lines, stormwater systems, city-owned buildings, parks, trails, and trees. It ensures that roads are safe and in good repair, utilities are functioning, drainage and stormwater are managed to prevent flooding, and public green spaces are both usable and well kept.

Helps people develop skills and knowledge to improve their lives and communities. Offers a variety of programs for learners of all ages. Class offerings include arts and crafts, babysitter training, cooking classes, computer classes, field trips, sports and recreation, youth enrichment classes, and more.

If the heat is already shut off as of October 1, Minnesota's Cold Weather Rule offers a reconnect plan to turn on electricity or gas service. To stop the disconnection of heat, residential callers should ask the natural gas or electric company (whichever supplies their heat) for Cold Weather Rule protection if they cannot pay their bills in full. Customers must contact their utility to make and keep a payment plan in order to keep heat on. If the customer and utility company cannot agree on a payment plan, the customer must contact their utility company to request an appeal form. The customer has 10 days to provide the appeal form to the Public Utilities Commission (PUC). The PUC will help set up a payment plan and service will continue during the appeal process. This protection lasts from October 1 - April 30. Applicants with a household income of 50 percent or less of the state median income are not required to pay more than 10% of their monthly household income toward utility bills. Household income is defined as total gross income from all sources for all members of the applicant's household. Since income levels change every year, call PUC for details. For financial assistance or help with propane or fuel oil, call the Energy Assistance Hotline.

Provides chemotherapy services as needed

Offers outpatient therapy services integrated into the resident's routine for those who have been discharged from an inpatient care but need continued therapeutic support. Outpatient services provide flexibility and continuity of care, helping individuals maintain or improve their functional abilities while remaining in their own homes. The types of therapies offered include occupational, physical, speech, and more. Treatment includes:

• Adaptive living techniques, joint protection, and motor coordination

• Cognitive, visual, and perceptual retraining

• Comprehensive home programs and patient education

• Specific exercises to restore motion, restore strength, and minimize pain

• Speech and language pathology

• Strengthening muscle groups to restore large and fine motor skills

• Prosthetic training for enhanced mobility

The Office of the Foster Youth Ombudsperson handles complaints from anyone, prioritizing concerns about young people's rights, care, safety, and placement in Minnesota foster care, including youth in Extended Foster Care and those who have recently aged out of care. Services may include:

• Communicate what happens after a complaint is submitted

• Consider all sides of a question in an impartial way

• Follow requirements for confidentiality and data privacy

• Help to answer questions about rights in foster care

• Investigate complaints in a fair and neutral manner

• Listen to people in foster care about concerns and complaints

• Make recommendations to agencies and workers

• Provide information and resources

• Write reports to the governor, legislature, and the public

Offers a food pantry for individuals and families once a week. Delivery services are available once per month for those who are unable to get to the market. Delivered items include canned and boxed food, milk, eggs, meat, fresh produce, and household items. Food donations, such as non-perishable foods, fresh produce, and personal care items, are accepted.

Helps individuals and families with low incomes (including temporary low incomes) get the food they need for nutritious and well-balanced meals. Provides extra support to help stretch a household's food budget - it is not meant to cover all the groceries a family needs. Monthly benefits are loaded on an Electronic Benefit Transfer (EBT) card, which looks and works like a debit card. The card can be used to buy groceries at authorized stores, farmers markets, and online retailers. Learn more about where to shop and what can be bought. The amount of benefits received is based on income, expenses, and number of people in the household. The Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) program provides free employment and education training and support for people getting SNAP benefits. SNAP E&T participants gain support, skills, training, or experience to reach their goals. Many organizations, including technical and community colleges, community-based organizations, county agencies, tribes, and CareerForce Centers provide SNAP E&T programs and services. Programs can include career planning, job search, training for in-demand jobs, student support, financial support, and continued support once a participant has a job.

Laurentian Elementary School:

• 1409 Progress Parkway, Eveleth, MN 55734
• (218)735-6201

North Star Elementary School:

• 411 South 5th Avenue, Virginia, MN 55792
• (218)742-3944

Parkview Elementary School:

• 506 North 9th Avenue, Virginia, MN 55792
• (218)742-3801

Rock Ridge High School:

• 1404 Progress Avenue, Virginia, MN 55734
• (218)735-3501

Residential care home for older adults aged 55 and older who suffer from dementia.

Provides a variety of services for children from birth to kindergarten who have early childhood special education needs, including hearing or visual impairments, emotional or developmental delays, fetal alcohol syndrome, cognitive delays, or speech and language impairments. Services Include:

• Collaboration with other early childhood agencies and programs

• Interagency collaboration to benefit children and families

• Intervention services based on needs determined through evaluation

• Services delivered in a home, preschool, daycare, or intensive classroom setting

Provides community outreach, education, mentoring, and support for pregnant teens and mothers with small children in the Native American community.

• Live It!: Teen pregnancy prevention and sexuality education curriculum for youth ages 11-18

• Nandagenim program: Support for mothers and children diagnosed with Fetal Alcohol Spectrum Disorder (FASD)

• Ninde My Heart: Doula services

Provides physical, occupational, and speech therapies with a focus on functional needs and overall wellness. Occupational Therapy: deals with issues of range of motion and strength related to the upper extremities, activities of daily living, feeding, cognition, and pain related to the neck, upper back, arms, and wheelchair positioning. Physical Therapy: deals with issues of range of motion, strength, transfer training, balance, gaid, and pain issues related to lower extremities and back. Speech Therapy: deals with issues of communication, swallowing, language and higher cognitive function.

Shares the evidence-based teaching methods from Groves Academy to advance literacy instruction with other teachers, schools, and organizations in the community through workshops and trainings. Services provided:

• Coaching and consulting for one-on-one literacy for educators

• Curriculum and resources focusing on foundational skills, knowledge-based comprehension, intermediate intervention, and intensive intervention

• Professional development courses consisting of in-person workshops, live webinars, and self-paced courses

Provides investigation and intervention services on behalf of vulnerable adults who are unable to act on their behalf, manage their affairs, or who are in immediate danger of abuse. Types of abuse may be abandonment, emotional, exploitation, neglect, physical, sexual abuse, or unsafe living conditions. Services include:

• Taking reports and investigating abuse and/or maltreatment

• Removal of the individual to safer surroundings

• Services necessary to remove the conditions that have created a threat to life

NOTE: Complaints, questions, or concerns involving incidents in facilities licensed by the Health Department, such as hospitals, nursing homes, boarding care homes, supervised assisted living facilities, and home health agencies can be referred to the Minnesota Board of Aging Ombudsman for Long-Term Care.

Extended day care for school-aged children

• Breakfast and snacks are served daily
• Summer program (at cost)

• Adult Basic Education: Adults ages 17 and older not enrolled in public school can improve their skills in reading, writing, math and computer. Face-to-face classes are available with a teacher, as well as computer-based programs for use both in and away from school. These classes can help adults get prepared for college and employment.

• Adult Diploma: Standards based, competency diploma program. Diploma competency areas include: English Language Arts, Mathematics, Social Studies, Digital Literacy and Career Development, and Employability Skills. Students must be adults ages 19 and older, take and pass a reading test, and have a level of math competency at low intermediate ABE level.

• Bridges to Careers: Offers a variety of options to help individuals not in college to transition into employment or college courses at Rochester Community and Technical College

• Citizenship: Provides citizenship preparation classes to adults ages 18 and older who have been a permanent resident for at least 5 years or 3 years if married to a United States citizen, and are able to speak, read and write English. These classes prepare students to take the citizenship test and interview.

• Computer Literacy: Hawthorne Education Center is a sponsoring site for the Northstar Digital Literacy program. Through learning, assessments and proctored tests, students can gain a certificate in Computer Literacy.

• English as a Second Language: 7 levels of English language training are available for adults ages 17 and older who are non-native English speakers. Classes are offered Monday - Thursday mornings and afternoons. Beginning and intermediate courses provide instruction and practice in reading, writing, speaking, listening and grammar. Advanced courses provide instruction and practice in college preparatory language skills and in conversation and pronunciation. Most courses range in size from 10 - 20 learners, and all are taught entirely in English.

• Family Literacy: Combines adult literacy, parent education and early childhood education into 1 program, to provide a comprehensive family literacy program for families with children ages birth - 7 years. Children must qualify for free and reduced lunch. Families must have English as a second language, wish to complete the GED or High School Diploma, or college and job training.

• General Educational Development (GED) Prep and Tests: Hawthorne Education Center is an authorized GED (General Education Development) Pearson Testing Center

Adjustment to Blindness Training:Offers training to help individuals with significant vision loss learn core skills needed to remain involved and independent in all aspects of their daily life. Educators and trainers work one-on-one with individuals to ensure they can achieve their goals at home, school, and work, as well as within the larger communities where they live. For individuals who need more intensive support, training can be provided on-site at the Lighthouse Center for Vital Living Youth Transition Program: Provides training to youth ages 14 - 21 who are blind and visually impaired in skills and knowledge needed to live independently after completing school. The program provides training through a school year program that runs from October to June and summer camps.

Mayor and City Council:

• Member contact information

City Departments:

• Administration Department: Responsible for all City operations

• Animal Control: Provides animal regulation services, takes reports of wild and threatening animals, and investigates on animal neglect and abuse. Intake phone number (715)220-1332.

• Building Department: Provides building inspections

Offers a nurse line available 24 hours/7 days a week for individuals who may need to speak with a nurse about medical care and where to go for care. Nurses can provide medical advice on what potential options are available such as virtual care, primary care, urgent care options, or seek emergency care if needed at a Allina Health location.

Provides the licensing for childcare, which typically takes three to six months to complete. Services include:

• Child care provider information

• Information about licensing requirements and standards

• Inspections and investigations on certifications

• Orientation, licensing, and re-licensing of childcare certification