Help desk can help with: - Minnesota Health Care Programs ID card requests - Finding providers who accept Minnesota Health Care Programs coverage - Questions about services covered under fee-for-service - Coverage if you are out of the state - Status of claims - Spend downs - Prior authorizations - Home care service agreements - Explanation of Medical Benefits requests People enrolled in a health plan need to contact their health plan's member services with questions about covered services. For questions about eligibility or need to report household, income or asset changes, contact the home county office or MinnesotaCare.

- Billing: (612)262-9000 - Birth Center: (763)236-8400 - Courage Kenny Rehabilitation Institute - Mercy Hospital: (612)236-8910 - Foundation: (763)263-3961 - General Surgery Clinic: (763)236-9000 general surgery; (763)236-1900 plastic and reconstructive surgery - Heart and Vascular Center: (866)450-7999 - Intensive Care Unit (ICU): (763)236-8300 - Joint Replacement Center: (763)236-8860 - M-Power Health and Fitness Center: (763)236-8024 - Medical Imaging: (763)236-0808 - Medical Records: (612)262-2300 - Lung Program: (763)236-0808 - Laboratory: (763)236-8158 - Orthopedics: (763)946-9777 - Orthopedics Clinic: (763)236-8910 - Patient Pre-registration: (612)262-5335 - Pharmacy: (763)236-7111 - Physician Referral (Find a Doctor): (612)262-3333 or (800)877-7878 - Respiratory Services: (763)236-6867 - Robotic-Assisted Surgery: (763)236-6000 - Spine Care: (800)827-8313 - Virginia Piper Cancer Institute: (763)236-0808

Provides health and wellness services and program that address the unmet health care needs of Somali women including: - Doula and home visiting services - Referrals to trusted health care providers - Trained health care navigators

- Cardiac rehabilitation/Courage Kenny Rehabilitation Institute (507)977-2150 - Class registration (866)904-9962 - Medical records (612)262-2300 - Orthopedic services and Surgery Center (507)977-2277 - Patient preregistration (507)451-3850 - Patient representative (507)977-2650 - Physician referral (find a doctor) (612)262-3333 or (800)877-7878 - Pulmonary rehabilitation (507)977-2190 - Sleep Center (507)977-2000

Information and registration for North Memorial classes and support groups. Assistance on locating a doctor, 24 hours a day/7 days a week.

- Pregnancy testing - Ultrasound scan if positive pregnancy test (up to 14 weeks) - STI testing for chlamydia and gonorrhea - Life coaching provided by certified Life Coaches - Referrals to primary care physicians - Referrals to 200+ community resources and partners

- Billing: (612)262-9000 - Birth Center: (763)236-8400 - Courage Kenny Rehabilitation Institute - Mercy Hospital: (612)236-8910 - Foundation: (763)263-3961 - General Surgery Clinic: (763)236-9000 general surgery; (763)236-1900 plastic and reconstructive surgery - Heart and Vascular Center: (866)450-7999 - Intensive Care Unit (ICU): (763)236-8300 - Joint Replacement Center: (763)236-8860 - M-Power Health and Fitness Center: (763)236-8024 - Medical Imaging: (763)236-0808 - Medical Records: (612)262-2300 - Lung Program: (763)236-0808 - Laboratory: (763)236-8158 - Orthopedics: (763)946-9777 - Orthopedics Clinic: (763)236-8910 - Patient Pre-registration: (612)262-5335 - Pharmacy: (763)236-7111 - Physician Referral (Find a Doctor): (612)262-3333 or (800)877-7878 - Respiratory Services: (763)236-6867 - Robotic-Assisted Surgery: (763)236-6000 - Spine Care: (800)827-8313 - Virginia Piper Cancer Institute: (763)236-0808

Provides long-term primary care for adults and seniors, especially those with 1 or more health conditions. Conditions Treated - Arthritis - Diabetes - Heart disease - High blood pressure (hypertension) - High cholesterol - Infections - Skin conditions, such as minor burns or rashes Services - Health education - Medication management - Physicals (check-ups) - Referrals for specialty care and help to navigate the healthcare system

- Cardiac Rehabilitation: (651)982-7843 - Eye Care: (651)982-7000 - Hand Therapy: (651)982-7825 - Home medical equipment: (651)982-7002 - Imaging and Mammography: (844)858-2660 - Language Services: (612)273-3780 - M Health Fairview Cancer Clinic: (651)982-7980 - M Health Fairview Heart Clinic: (651)982-7030 - Pediatric Therapy: (651)982-7825 - Podiatry: (651)982-7000 - Provider Referrals: (952)836-3700 - Sleep Medicine: (612)273-5000 - Sports and Orthopedic care: (651)982-7000 - Surgery Center: (651)982-7650 - Rehabilitation Services: (651)982-7825 - Wound Care: (855)324-7843

- Billing: (612)262-9000 - Cardiac Diagnostic Testing: (763)236-9450 - Class Registration: (866)904-9962 - Foundation: (763)236-3961 - Health and Improvement Wellness: (866)904-9962 - Joint Replacement Center: (763)236-8860 - Medical Records: (612)262-2300 - Orthopedic Care: (763)236-2000 - Patient Pre-registration: (763)236-4110 - Pharmacy: (763)236-4111 - Physician Referral: (612)262-3333 or (800)877-7878 - Pulmonary Rehabilitation: (763)236-3047 - Social Services: (763)236-4050 - Spine Care Center: (800)827-8313 - Surgery Center: (763)236-4002 - Virginia Piper Cancer Institute: (763)236-5600

Provides culturally competent and linguistically appropriate health promotion and prevention programs including home visits, health fairs, and other community events to inform individuals about various health issues, including nutrition, physical activity, diabetes, obesity, dementia, and cancer screenings. Provides COVID-19 and flu vaccines. Provides resource navigation to free tobacco cessation programs and community healthcare services. Services provided by Promotores de Salud (Community Health Workers).

Provides community health programs such as: - Child and Teen Checkup Outreach: Helps families find a doctor, dentist, psychologist, and transportation - Disease and Prevention Control: Monitor and investigate potential disease processes through adult/child immunizations, communicable disease prevention programs, emergency preparedness plans, surveillance of the county's environment, and tuberculosis screening - Environmental Health: Help protect the residents from environmental health hazards through programs to reduce exposure to health risks, such as food and waterborne diseases, radiation, occupational health hazards, and public health nuisances. Provides radon, lead, and well water education. - Follow-Along Program: Provides parents with information about their child's development during infancy and early childhood through mailing questionnaires - Health Promotion: Provides presentations and/or materials on health topics for small and large groups. Topics may include chemical and tobacco use prevention, family health, mental health, nutrition, and physical activity - Public Health Preparedness for Emergencies: Funded by the Center for Disease Control and Prevention in partnership with local, state, and territorial public health departments to provide assistance to public health departments across the nation. Helps health departments strengthen abilities to effectively respond to a range of public health threats, including infectious diseases, natural disasters, and biological, chemical, nuclear, and radiological events.

Represents Minnesota's more than 1800 chiropractors on legislative, community outreach and professional levels: - Offers the public a statewide referral service to chiropractic physicians - Offers an online directory of chiropractic clinics available by zip code

Provides a wide range of services including the following: - Patient scheduling services for hospitals, primary care clinics, a wide range of specialty services, home care and hospice, and senior services - Resources for supports groups offered at various hospital locations - Specialty clinic information, visit website for the full listing: www.mhealth.org/discover-our-difference/our-specialties-and-services

- - Billing (612)262-9000 - - Care Management (763)684-7700 - - Courage Kenny Rehabilitation Institute (763)684-3888 - - Laboratory (763)684-7855 - - Medical and Surgical Nursing Desk (763)684-7600 - - Medical Records (612)262-2300 - - Patient Pre-registration (763)684-3800 - - Patient Representatives (763)684-7138 - - Physician Referral (612)262-3333 or (800)877-7878 - - Price Estimate for Medical Services (612)262-4930 - - Radiology (763)684-7550 - - Sleep Center (763)684-3808 - - Surgery and Outpatient Center (763)684-7777

Provides blood pressure and glucose screening related to hypertension or diabetes. Provides referrals to receive medical care.

Provides mental health assessments for all ages and referrals to community providers for ongoing treatment and services.

Speech - Language Therapy Speech therapists do a comprehensive assessment to check: - An individual's ability to understand language - An individual's swallowing ability - An individual's thinking skills and memory - The quality of an individual's voice - The way an individual speaks and whether their speech is clear Depending on an individual's condition, a therapist may recommend: - Articulation therapy - Augmentative and/or alternate communication methods - Breathing and relaxation techniques - Exercises - Language intervention activities - Positions or strategies to help an individual swallow more easily Speech Therapy for Children A child may benefit from speech-language therapy if he or she experiences: - Feeding or Swallowing Disorders: Problems eating or drinking - Language Disorder: Difficulty understanding or communicating - Speech Disorder: Difficulty making sounds Transgender Care Services - Adult and pediatric endocrinology - Hormone treatments - Primary care, which includes basic health screenings - Referrals to: - Community resources - Mental health counseling - Specialists, including in gynecologic surgery and urological surgery - Transgender support groups - Surgery including breast augmentation surgery and masculinizing chest surgery - Voice training from speech-language therapist

Assistance for health information, symptom-based information, and hospital and physician referrals. Staffed by Registered Nurses.

Provides a case manager who will work with students to access community-based medical providers most appropriate to the needs of the student and their insurance. The case manager will work with the student if they do not have insurance and help identify alternative options for insurance to meet the student's needs and budget. Some services may include: - Advocate for health care needs - Assist in finding the best provider option based on the insurance plan - Develop systems to improve the referral and appointment-making process for students seeking medical and mental health services in the community - One on one help to understand health insurance coverage or acquire health insurance

Provides financial resources to individuals and families who face barriers with stable housing, including: - Connection to behavioral health, dental, and medical care ?- Family Homeless Prevention and Assistance Program - FHPAP application assistance only for eligible individuals and families in Hennepin County seeking rent assistance. Does not provide direct financial assistance. Hennepin County is responsible for determining eligibility and distributing rent assistance funds. ?- Financial wellness classes ?- Referrals to other NorthPoint programs ?- Renters' rights education To access financial resources for rent or mortgage assistance, participants must complete 2 financial wellness classes.

- Administration (763)688-7840 - Billing/Patient Accounts (763)688-9460 - Care Coordinators (763)688-6300 - Courage Kenny Rehabilitation Institute (763)688-7782 - Foundation (763)688-9393 - Home oxygen and medical equipment (763)689-7737 - Interpreter Services (612)262-3220 - Laboratory (appointments) (763)688-7920 - Mammography (763)688-6380 - Mother Baby Center (763)688-7886 - Medical Records (release of information) (612)262-2300 - Occupational Medicine (763)688-7777 - Partners in Pregnancy (763)688-7725 - Patient Representative (763)688-7964 - Physician referral to find a doctor (612)262-3333 - Radiology (763)688-7947 - Surgery and outpatient services (763)688-7989

- Free confidential pregnancy testing - Free ultrasound - Free STI testing and treatment - Life coaching services - Material Assistance: Diapers and wipes, formula, maternity and baby clothing, cribs, and car seats - Pre-natal and parenting classes - Referrals for adoption services, financial aid, housing, legal assistance, and medical care

Information and registration for North Memorial classes and support groups. Assistance on locating a doctor, 24 hours a day/7 days a week.

Provides blood pressure and glucose screening related to hypertension or diabetes. Provides referrals to receive medical care.