Help desk can help with: - Minnesota Health Care Programs ID card requests - Finding providers who accept Minnesota Health Care Programs coverage - Questions about services covered under fee-for-service - Coverage if you are out of the state - Status of claims - Spend downs - Prior authorizations - Home care service agreements - Explanation of Medical Benefits requests People enrolled in a health plan need to contact their health plan's member services with questions about covered services. For questions about eligibility or need to report household, income or asset changes, contact the home county office or MinnesotaCare.

The purpose of the health program is to help refugees and immigrants overcome language, cultural and economic barriers to healthy lifestyles. Program includes: - Health information published in Vietnamese and Karen - Health classes on diseases and prevention - Health insurance application assistance - Karen Mental Health Project (assessment, support groups, referral to mental health providers) The Cancer Program: Breast and cervical cancer education and screening in 7 county metro area and Stearns County; cancer survivor support groups

- Certified health insurance counselors assist and provide one-on-one assistance with Medicare, Medical Assistance, Medicare supplemental insurance including health maintenance organizations (HMOs), long-term care insurance, Medicare Advantage, Medicare Savings Programs, other health insurance options, special enrollment and entitlement situations, applications and appeal assistance with Medicaid programs, military health benefits, Federal Employee Health Plan, Railroad Employee Health Plan, COBRA, ERISA - Comprehensive information on community programs, services, and housing referrals for seniors and caregivers - Help to organize medical bills, assist with filing and appealing claims and sending claims in for review, reconsideration, or appeals, where appropriate, and assist with applications - Outreach and educational opportunities for older adults, caregivers, and professionals - Provide assistance in locating information on and completing applications for prescription drug coverage options/prescription discount programs - Provide Senior Surf Days for free basic computer and internet training to seniors and caregivers - Staff and volunteers offer to research referrals and follow-up to assure connection was made with appropriate referral sources

Offers a range of care including: - Acute illness care - Disease management (diabetes, blood pressure, and others) - Disease prevention and wellness - Medication assistance - MNsure and other Advocacy Services - Physical examinations - Reproductive Women's health in collaboration with The Center Clinic

One-to-one assistance including assistance filling out forms for people and families in accessing health care programs for which they may be eligible. Advocacy and assistance in applying for Minnesota's Health Care Programs including MinnesotaCare, Medical Assistance, and other MNsure programs. MNsure Navigators help individuals and families apply and enroll into health plans through the MNsure marketplace. Referrals to community services and other health care programs for immediate needs.

Offers a range of care including: - Acute illness care - Disease management (diabetes, blood pressure, and others) - Disease prevention and wellness - Medication assistance - MNsure and other Advocacy Services - Physical examinations - Reproductive Women's health in collaboration with The Center Clinic

The MHCP Member Help Desk provides information and referral services to persons who are on Minnesota's Health Care Programs: Medical Assistance and MinnesotaCare. Provides information about applications, eligibility, health care policy, benefits, access to providers, authorizations, and claims. Refers callers to appropriate county and state agencies for specialized information on services.

- Administers the Oneida Continuing Education scholarship program - Advocacy, information and referral, crisis/emergency services, care management for adults/families regarding issues including immigration, refugee, and new citizens issues - Bridge to Benefits assistance - Education and training program assistance and referrals - Employment, education, and training assistance and referrals - Fare for All Express discounted grocery food program (monthly by walk in) during designated hours - Free income and property tax assistance (offered once or twice a week, eight months each year) - Free monthly family movie nights and book fairs held three times annually - Health issues and medical insurance coverage assistance and referrals - Info Pass (immigration) appointments - On-site Alcoholics Anonymous-support groups (two options weekly) Other programming for families and individuals offered through collaborative partners: - Referrals and information for Bridging, clothing, emergency shelter, and food shelves

Offers a range of care including: - Acute illness care - Disease management (diabetes, blood pressure, and others) - Disease prevention and wellness - Medication assistance - MNsure and other Advocacy Services - Physical examinations - Reproductive Women's health in collaboration with The Center Clinic

Certified MNSure navigator to assist with applications and renewals. Assistance with MA and MNCare anytime during the year.

- Offers assistance to patients with specific issues they are facing with their insurer, employer or creditor regarding insurance, job retention, or debt crisis matters relative to their diagnosis of life-threatening or debilitating diseases. - Case managers and attorneys specialize in mediation, negotiation, and education. Advocate on behalf of patients experiencing the following issues: Access to care, job retention, and debt crisis - Provides an education resource library to browse on a variety of topics such as health insurance concerns, diseases, and tips

Social Services: - Community resource referrals for housing, shelter, food shelf, chemical dependency treatment, and emergency and crisis support - Medical insurance application and eligibility assistance - Medical transportation - Medicare questions - Tribal benefit information Community Health Programs: - Breastfeeding Support and Education - Cancer screening education and navigation - Diabetes education, including class and support groups - Enrollment and navigation of Minnesota Department of Health Sage Cancer Screening Program - HIV/Hep C testing and Harm Reduction education and resource navigation - Nutrition counseling - Smoking cessation and navigation

- Children's dentistry - Community health programs provide annual health fair, assistance to members with insurance questions, blood pressure and diabetes screenings, and health education - General dentistry include bridges, crowns, dentures, digital x-rays, emergency care, extractions, Periodontitis/gum disease, root canals and TMJ-TMD - Primary care, dietitian services, and retail optical servies

Duluth community resource that helps individuals without insurance navigate MNsure, the state's health insurance exchange. Programs through MNsure include Medical Assistance, MinnesotaCare, and Qualified Health Plans. Individuals can: Find a local navigator that provides application and enrollment help Find information about MNsure Review checklist of documents needed for enrollment appointment

The MNSure Help Desk can help with: Minnesota Health Care Programs ID card requests, finding providers who accept Minnesota Health Care Programs coverage, status of claims, prior authorizations, and Explanation of Medical Benefits requests. People enrolled in a health plan need to contact their health plan's member services with questions about covered services. For questions about eligibility or need to report household, income or asset changes, contact the local county office or MinnesotaCare.

The MNSure Help Desk can help with: Minnesota Health Care Programs ID card requests, Finding providers who accept Minnesota Health Care Programs coverage, Status of claims, Prior authorizations, and Explanation of Medical Benefits requests. People enrolled in a health plan need to contact their health plan's member services with questions about covered services. For questions about eligibility or need to report household, income or asset changes, contact the local county office or MinnesotaCare.