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Provides medical care services for non-life threatening illnesses and injuries. Services are provided for a range of minor illnesses and injuries including:

• Cold or flu symptoms

• Back pain, joint paint, and more

• Mild rashes or skin irritations

• Persistent cough

• Sudden fevers or other minor concerns

Assists patients in resolving their account balance if they cannot be paid in full.

• Bank Loan: Co-signed by Olmsted Medical Center and provided at 0% interest. Balance owed must be greater than $250. Loan cannot be applied to cosmetic services.

• Extended Payments: Monthly payments based upon the total balance

• Financial Assistance: Offered to individuals who are unable to pay for their medical services. Eligibility is based upon household income and assets as well as the number of people in the household against current guidelines.

The following is a partial list of services the Big Lake Police Department has available to its residents at no cost. Some of the programs and activities are done in cooperation with the Big Lake District Chamber of Commerce and various other community organizations.

• Awareness and education classes for citizens

• Back-to-school safety promotion

• Criminal investigations

• Fingerprinting

• Halloween safety bags and instructions

• Neighborhood watch

• Operation ID

• Orientations and seminars on request

• Premise surveys

• Residential security checks for those who might be vacationing or leaving town for a period of time

• Run, yell, and tell program

• Security watch

• Speed trailer placement

• Vehicle unlocks

Provides services to Latino seniors through culturally and linguistically responsive services to support the their holistic health and independent living. Activities address physical and behavioral health, educational activities, and community engagement; provides individualized case management and socio-emotional support.

• Culturally relevant social and recreational programs and activities

• Case management addressing well-being, self-sufficiency, family concerns, and physical, mental, emotional, and spiritual health needs.

Minnesota's Medicaid program for people with low income. Most people who have MA receive health care through health plans. Members who do not receive health care through a health plan receive care on a fee-for-service basis, with providers billing the state directly for services they provide. MA pays for a variety of services like doctor visits, prescriptions, and hospital stays. Some services and prescriptions may require prior approval. MA pays for medical bills going back three months from the month the application is received. NOTE: People with disabilities who work, even if they're over the income or asset limits of MA, may still qualify for a program called Medical Assistance for Employed Persons with Disabilities - MA-EPD.

Olmsted County Falls Prevention Coalition offers a complete home safety visit to assess fall risks in the home. Trained volunteers schedule a time to meet with individuals in their home to complete a safety visit. They provide individuals with recommendations and resources to increase safety, reduce falls, and extend independent living.

Provides prescription dispensing services such as:

• Medication consultations

• Medication therapy management

• Over the counter medications

• Prescription medications

Helps older adolescents who "age out" of out-of-home placement prepare for the transition to independent living. Group meets twice a month during the school year and weekly in the summer. The program provides:

• Budgeting assistance and education

• Career exploration and vocational assessment

• College application fees

• Driver's training

• Employment skills training

• Financial assistance for damage and utility deposits, or rent on apartments or dormitory rooms (only for youth who "age out" of placement at age 18 or older)

• Group and individual life skills training

• Household supplies for a first apartment

• Retreats and wilderness trips

Community education offering:

• Adult enrichment

• Family events

• Free open gym

• Kid's Club Childcare

• Little Giants preschool

• New driver education

• Open gym

• Youth enrichment

Law enforcement services:

• Adult detention

• Civil process

• County Communication Center 911

• County jail

• Court security

• Criminal investigation

• Prisoner transports

• Search and rescue

• Victim and assistance

• Warrants

Provides fire suppression, emergency medical services, hazardous material accident mitigation, automobile extrication, and responds to ice/water emergencies. The Fire Department is also responsible for fire prevention efforts throughout the community.

Offers 12 in-person and virtual support groups that are loss-specific to connect with fellow survivors. Trained and experienced facilitators lead meetings. Types of support groups include:

• Adult survivors of suicide

• Adult survivors of homicide

• Adult survivors of accidental death

• Adult survivors of overdose

• Spanish speaking group

• Young adult/teen group

Offers outpatient mental health to couples, families, and individuals dealing with abuse, anger, anxiety, behavior disorders, depression, post traumatic stress disorder, relationship conflicts and stress. Services include:

• Accelerated Resolution Therapy (ART)

• Cognitive Behavioral Therapy (CBT)

• Dialectic Behavioral Therapy (DBT)

• Group therapy

• Illness Management and Recovery (IMR)

ECFE is a parenting education program for all Minnesota families with children between the ages of birth to Kindergarten entrance. Learning opportunities through ECFE may occur in a variety of settings, such as the families' homes, district or community sites, and online parenting education and support. Programming and education services often include parents/caregivers and children but may just include parents/caregivers. Services may include:

• Early childhood screening

• Parent-child activities

• Parent discussion groups

• Play and learn activities for children

• Special events for the entire family?

• School readiness program

• Workshops on specific topics

• Provides maternity and baby clothes to women who are pregnant or have children under age 1. Items are given in exchange for parents attending classes, viewing videos, and other activities

• Accepts donations of new and used maternity and baby clothing that are clean and in good condition

• Cannot accept used car seats, cribs, stuffed animals, baby bottles, or feeding items

Provides the following workforce services:

• Identifying job leads

• Interest and skills assessment

• Interview skills

• Job search assistance

• On-the-job training

• Professional career planning

• Relocation assistance

• Resume writing

• Tuition and books

Accepts and responds to and/or investigates reports of child abuse, neglect, or abandonment. Services may include:

• Accepting reports of abuse
• Assessment of the initial referral
• Consultation to individuals who suspect abuse
• Consultation with the family to determine the nature of the problem
• Dependency investigation
• Ongoing support services for children and their families
• Temporary placement of children who are removed from the home
• Works with the family toward unification or reunification

NOTE: In addition to taking reports, child protection screeners are available to explain the reporting statutes, answer questions regarding agency practices and discuss other resources and strategies when reports do not meet criteria for assignment for child protection investigation.

Mayor and City Council Members Member contact information City Code

• Code enforcement

• Dog ordinance

• Inspections and permits; apply online

• Planning and zoning, call (763)338-9290 or (763)-338-9288

City Attorney Election

• Ballot information, election information, serving as an election judge, voter registration, and voting absentee/voting early

Finance Department

• Coordination and planning of all city financial information including annual budget and tax levy

Public Works Division:

• Responsibilities include building maintenance, fleet service, park and public property maintenance/ grooming, storm clean up, and road & street repair. Roads require snowplowing in the winter and dust control /asphalt maintenance in the summer.

Offers affordable personalized services that might include any of the following:

• Chores services: basic home maintenance, heavy housework (washing the floor and window cleaning), yard work, snow shoveling, and lawn mowing

• Companion services: friendship, conversation, and hobby sharing

• Help in the home: light housekeeping, meal preparation, and daily task

• Provides work orientation, work activity training, community orientation, and focus on personal habits as related to work and other aspects of daily living - The emphasis of this program will be the world of work and will include assistance in developing individual work habits and skills and developing a relationship between work and the community through supported employment and community orientation

Provides fire and rescue services including:

• Fire suppression

• Ice rescue

• Public safety education

• Severe weather spotting

• Vehicle extrication

Offers supportive housing for youth who are experiencing homelessness and have a mental health and/or chemical dependency diagnosis or a physical disability. Provides case management services including assistance with education and employment, connections to mental health and chemical dependency treatment, connections to health care services, leadership development opportunities, life skills, support groups, and youth development activities.

Participants may be working toward job-readiness in the community or adding to their existing skills. Some work includes:

• Box assembly

• Bulk mailing

• Commercial sewing

• Computer graphics

• Computer refurbishing

• Data entry

• Document scanning

• Inserting images/sealer

• Kit-building

• Laminating

• Laser engraving

• Packaging and shipping

• Shrink-wrapping and auto-bagging

These programs offer a variety of supportive work settings, individualized program planning, work behavior development and skill building.

Patients who need help paying their medical bills and need financial counseling:

• Financial Clearance Call Center: Patients may request financial counseling to get an explanation on payment options, evaluate financial needs, and be informed about government assistance

• Patient Account Services: Patients who are experiencing financial hardship can reach out to Patient Account Services to see what options they may have to qualify for the Financial Assistance Application program and other local grants and/or charities

Band of Brothers Youth programs for boys in 7th - 12th grade BRAID Youth program for girls in middle and high school