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Mayor and City Council Members: Member contact information Departments and Services: Administration: Provides centralized direction and leadership for the effective administration and operations of all municipal services for the City of St. Charles Elections: Provides election, voting, and polling place information Electric Department: Responsible for the engineering, construction, and maintenance of the system for distribution of electrical energy, including electric connects and disconnects, installing electrical facilities, and providing and maintaining back-up generation systems Fire Department: Operates on an all-volunteer basiswith 30 fire fighters

• Fire Chief: Scott Schossow

• Phone: (507)932-4500

Park and Recreation: Offers community center and park pavilion rentals, and recreational activities including kids sports, aquatic center, and swimming lessons Police Department: Provides law enforcement and respond to all fire and medical emergencies

• Police Chief: Jose Pelaez

• Email: [email protected]

• Phone: (507)932-8020

Senior Center: Offers activities for social/recreational and educational growth to anyone

• Hours: 9 am - 12 noon Monday, Wednesday, Thursday, and Friday; 9 am - 3 pm Tuesday

??Utilities and Public Works: Provides connection, billing, and services for electric, garbage and recycling, sewer, storm water, and water Water and Street:

• Water: Responsible for producing and treating all potable water supplied to the distribution system

• Street: Responsible for street patching and paving, ditch cleaning and street grading, street sweeping and bike path maintenance, and street signs and crossings. Also responsible for un-planned street maintenance and cleanup of accidents, floods, snow removal, de-icing activities, etc, and analyzing street.

• Street Superintendent: Travis Pahl

• Phone: (507)932-3020

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The directory includes nearly 1,000 farms, farmers' markets, Christmas tree farms, and other providers who sell direct to the consumer including community supported agriculture (CSA) farms.

Assists patients in resolving their account balance if they cannot be paid in full.

• Bank Loan: Co-signed by Olmsted Medical Center and provided at 0% interest. Balance owed must be greater than $250. Loan cannot be applied to cosmetic services.

• Extended Payments: Monthly payments based upon the total balance

• Financial Assistance: Offered to individuals who are unable to pay for their medical services. Eligibility is based upon household income and assets as well as the number of people in the household against current guidelines.

Case Management Supportive and personalized services 24/7 on-call support Easy access to our full continuum Access to respite care Licensing Assigned Licensor to each home Help throughout the licensing process Virtual and in-person support groups Annual training opportunities provided at no cost

Provides establishment and enforcement of child support orders. Services include: ?- Collecting current and past-due support payments

• Establishing and enforcing child support orders for basic, medical, or child care support

• Establishing parentage

• Locating non-custodial parents

• Reviews and modifies court orders for support

NOTE: Child Support Services does not provide parenting time, custody, legal advice, divorce counsel, or spousal maintenance establishment

Behavioral Intervention Services: Facilitates therapeutic approaches, addresses the function and efficiency of the problematic behavior in the least restrictive manner, and promotes the development of alternative adaptive skills. Provides treatment planning with families, other caregivers, and treatment teams; ongoing monitoring; on-site program implementation; and 24-hour telephone consultations for crisis stabilization. Illness Management & Recovery (IMR): Psychoeducational materials teach:

• Building social support

• Coping with problems and symptoms

• Coping with stress

• Drug and alcohol use

• Getting needs met in the mental health system

• Practical facts about mental illness

• Reducing relapses

• Strategies for recovery

• The Stress-Vulnerability Model

• Using medication effectively

Mental Health Case Management: Helps locate necessary services, make referrals as needed, monitor the delivery of an individual's mental health services, and assist with housing support or application for entitlement programs. Rehabilitative Mental Health Services: Offers a variety of services including skills training and crisis assistance to effectively manage in the community, in the client's home, or other community location.

Volunteer drivers provide non-accessible transportation to medical, dental, counseling, etc., in and around Benton, Mille Lacs, Morrison, Sherburne, and Stearns counties.

Provides a program called the Project for Assistance in Transition from Homelessness (PATH) to connect individuals with housing services and other resources to find safety and housing stability. Services provided through the program:

• Helps individuals apply for economic assistance, medical assistance, and Social Security as needed

• Helps individuals obtain necessary paperwork to secure housing and create an individualized housing plan

• Provides referrals to medical and mental health care, legal assistance, and other essential services

• Works through barriers preventing the individual from finding and keeping housing

• Works with clients to access Coordinated Entry services to determine if they qualify for Project Home or Youngdahl Living programs. Project Home and Youngdahl programs are permanent support housing programs for those dealing with homelessness, unstable living conditions, and need stable housing.

Provides senior and assisted living - 50 apartment assisted living complex for seniors.

• Must keep apartment and self clean and odor free.

• 20 - 1 bedroom available.

• 26 - 2 bedroom available

• 4 Suites

• Requires security deposit.

• Included in rent is water bill, heat bill and electric bill, basic cable

• 3 Meals and 2 snacks per day

• Medication set up, 1 med reminder

• Laundry

• ER system throughout the building

• Weekly light housekeeping

• Activities

• Free bus transportation on Arrowhead Transit

• Garage parking - extra charge

• Beauty salon - extra charge

• Library

• Religious services

• Laundry services - 3 loads/week included with rent

• Dining room

Club for senior citizens

The Energy Assistance Program helps pay heat and electricity costs. Payments for energy bills are sent directly to the household's energy company or fuel provider for propane, fuel oil, or wood. Financial assistance varies depending on household income and fuel costs. Also, the program helps homeowners repair or replace a failing furnace. The Energy Assistance Program provides additional grants for eligible households who need help with:

• Getting reconnected to heat and power after disconnections

• Paying for emergency fuel deliveries of propane, heating oil, or biofuel

• Preventing disconnection

The deadline to apply for this program was May 31, 2025. Applications for the 2025 - 2026 heating season will be accepted starting September 2025.

Provides religious education

Provides mental health and addiction-informed services for clients in the community. This includes both individual and group therapy options, medication services, and services for youth and young adults.

Helps people without children who can't work enough to support themselves, and whose income and resources are very low pay for basic needs. The maximum monthly benefit is:

• $128 for a person living in a licensed residential facility or receiving substance use disorder treatment services

• $350 for a person living in the community

• Emergency funds may be available if the individual cannot pay for basic needs, such as shelter or food, and their health or safety is at risk because of this

People who get GA are also eligible for help with medical and food costs through Medical Assistance - MA and the Supplemental Nutrition Assistance Program - SNAP.

Administration

• City Manager Brad Martens, (651)490-4611, [email protected]

• Mayor and City Council Members: Member contact information

?- Domestic partner registration Community Development

• Building inspections, code enforcement, community development (651)490-4685

Public Works

• General number (651)490-4650, [email protected]

• Responsible for the city sewer and water services; for after-hours water/sewer emergencies, contact the Ramsey County Sheriff's Office at (651)767-0640

• Streets, (651)490-4671, [email protected]

• Utility billing, (651)490-4630

• Garbage and recycling are an open contract through several haulers. Contact the Natural Resources Coordinator for questions (651)490-5665.

• The Environmental Services Division is responsible for maintaining the city's natural resources and environment, including forestry, stormwater, and water quality within the City of Shoreview, (651)490-4665

• To report a lost or found pet, animal complaints, or wandering pets, call the Ramsey County Sheriff's Office non-emergency number at (651)484-3366. Dogs or cats running at large will be impounded at the Animal Control Kennel Services.

The mission of the Intermediate District 287 Mentor Program is to provide professional assistance and support for all educators resulting in improved student achievement and success. The Mentor Program offers training for mentors and inservice training opportunities for both mentors and mentees.

Provides therapeutic, residential care treatment program for adolescents whose sex is assigned as female who are experiencing emotional and behavioral challenges. This intensive, supportive environment is typically appropriate for children and adolescents that have tried outpatient services and are unable to be supported at home or in their community due to their mental health needs. Services may include:

• Aftercare services

• Individual and group DBT therapy and DBT skills building

• Intensive parenting and caregiver support

-On-site registered nurse (during business hours)

• Psychiatric assessment and ongoing medication management

• Trauma-informed care approach

Primary medical care needs. Not able to provide dental, obstetrical, family planning, mental health, injury care including fractures, and other emergency type services. Clinics are located throughout the metro area with locations in: Minneapolis, St. Paul, Shakopee, Fridley, and Apple Valley.

Provides employment and training services to young adults such as:

• Assists with transition from school to higher education, the military, or employment

• Career exploration

• GED/Adult High School Diploma support

• "Get Started" program to help enroll and complete an educational goal

• Paid work experience/internships to learn skills needed to succeed in the job market

• Possible funding for transportation, educational, or employment needs

• Resume writing, classes on job search, job retention, and support services

• Virtual courses in budgeting, communication, health and wellness, and community exploration

Provides the licensing for child care, which typically takes three to six months to complete. Services include:

• Information about licensing requirements and standards

• Inspections and investigations on certifications

• Orientation, licensing, and re-licensing of child care certification

One-to-one live homework help from online tutors:

• Foreign language center

• Help with in-depth questions

• Live skills building

• Practice test center

• Writing lab

• Full-Day Child Care: Nine metro Early Childhood Learning Centers provide full-day, year-round child care options for children ages six weeks to five years

• Part-Day Preschool: Three area preschools prepare kids two to five years old for school with part-day readiness programs during the school year

• School Age Care: Provides before-and after-school care and school release day options for kids in kindergarten through sixth grade at many locations across the Twin Cities

• Summer Youth Programs: Provides full-day summer enrichment, including Summer Power, Uproar, and Summer Sports for kids in preschool through eighth grade

??- Provides day support services at the Hutchinson and Winsted ATHC sites. These services help participants develop essential life skills and engage in meaningful community activities.

• Provides employment supports at the Hutchinson and Winsted ATHC sites. Pre-vocational employment services are offered at the Hutchinson site.

• Career exploration and counseling services, including computerized career information and career and post-secondary counseling

• College preparation classes in critical thinking, math, reading, spelling, and writing

• Computer skills classes

• Employment-related skills workshops and local job market information

• English proficiency training across all skill levels (reading, writing, speaking, and comprehension)

• General Educational Development (GED) preparation classes

• High school diploma completion courses

Minnesota's Medicaid program for people with low income. Most people who have MA receive health care through health plans. Members who do not receive health care through a health plan receive care on a fee-for-service basis, with providers billing the state directly for services they provide. MA pays for a variety of services like doctor visits, prescriptions, and hospital stays. Some services and prescriptions may require prior approval. MA pays for medical bills going back three months from the month the application is received. NOTE: People with disabilities who work, even if they're over the income or asset limits of MA, may still qualify for a program called Medical Assistance for Employed Persons with Disabilities - MA-EPD.